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Estimated 10 minute read
Learn how to configure Customer Hub for international audiences, including how automatic system translations work and how to manually translate your custom content.
Connect Klaviyo Customer Hub to your headless Shopify storefront. Enable login, surface widgets (Favorites, FAQs), and power Active/Recently Viewed product experiences to lift engagement and conversion.
Learn about Customer Hub, a unique personalized experience for online store visitors that guides them from product discovery through purchase and post-purchase support.
Learn how to use the Customer Hub overview dashboard to analyze how your shoppers are engaging with Customer Hub and measure its impact. This guide will help you interpret the metrics on the Customer Hub dashboard.
Learn how Klaviyo collects email and SMS consent from profiles through your Customer Hub onsite experience.
Learn which types of coupons display in Customer Hub and how shoppers can view and use their available discounts.
Learn how to integrate Shopify Markets with Customer Hub to ensure your product information, currency, and pricing match the local "market" context your customer is browsing.
Adding a specific "Favorites" icon to your site's navigation bar ("header") drives more engagement by reducing friction for your customers to find their favorites within Customer Hub. By giving shoppers a dedicated launch point for their saved items, you encourage them to build bigger baskets and return to your store more often.
Learn how to get the most important metrics delivered to your and your teammates' inbox so you can keep up with the key trends without proactively logging in and checking the Customer Hub dashboard.
Learn how to display an interactive Add to Cart Widget on your Product Detail Pages. The customizable widget encourages shoppers to make a purchase or save a product for later when they have scrolled below the top of the Product Detail Page when the traditional Add to Cart button is no longer visible.
Learn about design options for styling your Customer Hub drawer, and how you can design it to match your brand. Because the Customer Hub interface is ingrained in the customer experience, it’s best practice to style it to appear as an extension of your website.
Learn how to create content blocks for your Customer Hub. Content blocks are highly customizable and personalizable blocks that have access to Klaviyo profile data which allow you to display integrations (e.g. loyalty point balance), personalized offers, and more.
Learn how to allow shoppers to save their favorite items on your site. By adding favorite buttons alongside your products, you can display shoppers' saved items in the Customer Hub drawer and send follow-up flows to drive conversions.
Learn how to display personalized product recommendations in the Customer Hub drawer to tailor shopping experiences for your customers and drive conversions. By showing products that appeal to customers, you can improve conversion rates and provide cross-sell opportunities to increase average order value.
Learn how to enable unique coupons and add static coupons so they are visible for shoppers in Customer Hub.
Learn how to create and manage Frequently Asked Questions (FAQs) to display in your site’s Customer Hub interface and on product detail pages. Highlighting FAQs helps you proactively address common customer questions while reducing repetitive inquiries for your support team.
Learn how to give your customers easy access to order-related support directly from the Customer Hub view. By configuring a Help setting in Klaviyo, you can add a "Get help" button on the order details page of your site's Customer Hub interface and control where customers are directed when they click it.
Discover how to use flows to automatically email shoppers about items they've favorited on your site. Whether you're sending a dedicated favorites reminder or filtering an existing flow — like a price drop alert — to prioritize customers who've favorited a product, these automated messages drive conversions by reaching the most interested shoppers at the right moment.
This article provides an overview of the Yotpo Loyalty & Referrals integration for Customer Hub, which allows you to deliver a native loyalty experience directly on your site. By integrating Yotpo with Customer Hub, shoppers can view their points, track VIP status, and redeem rewards without leaving your store or interacting with third-party widgets.
Learn how to display subscription details on orders in Customer Hub by connecting Recharge, Skio, or Shopify order data.
Learn how to connect your third-party returns management platform to Customer Hub. This setup allows customers to start returns right from the Customer Hub interface on your site, streamlining the returns experience and reducing strain on your support team.
Learn how to connect your reviews platform and Customer Hub to display star ratings under products featured in the Customer Hub interface. Showing reviews data helps build trust and can boost conversions by sharing customer satisfaction in your site's Customer Hub.
Learn how to enable Gorgias in Customer Hub so your customers can access Gorgias help channels directly from Customer Hub. Connecting Customer Hub and Gorgias empowers your customers to quickly and easily get the help they need for order-releated inquiries and issues.
Learn how to show enhanced shipment tracking in Customer Hub by connecting a supported order tracking provider. By default, Customer Hub displays tracking data from Shopify, but you can connect one of the following providers for expanded shipment details:
Learn how to connect Smile.io to Customer Hub to incorporate customer loyalty data directly into your onsite Customer Hub interface.
Learn how data syncs between Smile.io and Customer Hub and how customers can interact with your loyalty program directly through the Customer Hub interface.