You will learn

Learn how to get the most important metrics delivered to your and your teammates' inbox so you can keep up with the key trends without proactively logging in and checking the Customer Hub dashboard.

Before you begin

You must have the Customer Hub feature enabled to access this dashboard. Learn more about Customer Hub.

Customer Hub for Shopify currently supports standard storefronts and Shopify Headless. For WooCommerce, navigate to https://help.klaviyo.com/hc/en-us/articles/47792369863451

For feedback about Customer Hub functionality, email customerhub@klaviyo.com.

Performance digest email content

The performance digest email contains a subset of metrics shown on the Customer Hub dashboard.

  • Customer Hub attributed revenue
  • Number of service interactions
  • Number of active accounts

How to set up performance digest emails

In Klaviyo's main navigation bar, navigate to: Service - Customer Hub - Settings. Scroll down to see "Performance digest emails".

You can configure:

  • Frequency: weekly or monthly
  • Recipients: choose one or many recipients from your account's user list.
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