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Account & billing
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- How Klaviyo billing works
Learn how Klaviyo bills customers for Profiles and Emails, Mobile Messaging, Reviews, Advanced Klaviyo Data Platform (formerly “CDP”), Marketing Analytics, Customer Hub, Helpdesk, and Customer Agent.
- Understand Klaviyo's mobile credit system
Learn about Klaviyo’s billing system for text messages, such as why countries and channels have different credit values and what’s included in these credits.
- User management and privileges reference for Static User Roles
Learn about the different Klaviyo user roles, their account permissions and access, as well as their potential restrictions inside the platform. Depending on your role, the view of Klaviyo may look different. For instance, Owners see different account setting options than Admins do.
- How to manage your account's API keys
Find out how to access and manage your API keys for your Klaviyo account.
- How to set up multi-factor authentication (MFA)
Learn how to set up multi-factor authentication (MFA) to help make your Klaviyo account or portfolio more secure. With MFA enabled, you sign in using a username and password, then verify your identity (such as by entering a code).