Search by topic
Learn how to turn on hosted pages in your Klaviyo account. You can use hosted pages to display custom-coded consent pages to your subscribers, rather than using Klaviyo's default consent pages.
Learn about custom hosted pages in Klaviyo, including what they are and what they can do.
Learn what UTM tracking is, how it works, and how you can use it in your Klaviyo messages to gain a deeper understanding of your marketing performance.
Learn how to use UTM tracking in your Klaviyo email, SMS, WhatsApp and push messages to develop insights and improve your Google Analytics conversion tracking.
Learn how to find your recent exports by accessing the Downloads tab. Here, you'll see a list of all of your downloads from the last 30 days and can check the progress of any pending downloads.
Learn reasons why your Klaviyo account may be disabled or temporarily suspended.
Learn which internet browsers and versions are supported when accessing Klaviyo.
Learn how to reset a forgotten Klaviyo password when you're unable to log in.
Learn how to retry a credit card payment in Klaviyo if a recurring payment has failed.
Learn which steps to take when you're migrating off of Klaviyo, regardless of whether you're changing to another provider for SMS, email, or both.
Learn how to downgrade your plans to free, cancel a single plan (e.g., email and profiles, SMS, or Reviews) or your account, as well as how to close your Klaviyo account.
Learn how to add trusted devices to your Klaviyo account.
We offer email and live chat support to customers on all paid plans.
Learn how to configure your account using the Klaviyo setup wizard. This guide summarizes each step and assists you through the quick setup process.
The marketing agent is Klaviyo’s AI-powered tool to generate an on-brand marketing plan. Using only your website, the marketing agent gathers your brand assets, analyzes your brand voice, and builds a starter plan.