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How to use Customer Hub with Shopify Markets

Learn how to integrate Shopify Markets with Customer Hub to ensure your product information, currency, and pricing match the local "market" context your customer is browsing.

How to add a Favorites link (icon, text, or button) to your Shopify header

Adding a specific "Favorites" icon to your site's navigation bar ("header") drives more engagement by reducing friction for your customers to find their favorites within Customer Hub. By giving shoppers a dedicated launch point for their saved items, you encourage them to build bigger baskets and return to your store more often.

Get Customer Hub performance metrics delivered via Performance Digest Emails

Learn how to get the most important metrics delivered to your and your teammates' inbox so you can keep up with the key trends without proactively logging in and checking the Customer Hub dashboard.

How to set up the Add to Cart Widget in Customer Hub

Learn how to display an interactive Add to Cart Widget on your Product Detail Pages. The customizable widget encourages shoppers to make a purchase or save a product for later when they have scrolled below the top of the Product Detail Page when the traditional Add to Cart button is no longer visible.

How to style your Customer Hub

Learn about design options for styling your Customer Hub drawer, and how you can design it to match your brand. Because the Customer Hub interface is ingrained in the customer experience, it’s best practice to style it to appear as an extension of your website.

How to create content blocks for Customer Hub

Learn how to create content blocks for your Customer Hub. Content blocks are highly customizable and personalizable blocks that have access to Klaviyo profile data which allow you to display integrations (e.g. loyalty point balance), personalized offers, and more.

How to show favorite buttons on your site and in Customer Hub

Learn how to allow shoppers to save their favorite items on your site. By adding favorite buttons alongside your products, you can display shoppers' saved items in the Customer Hub drawer and send follow-up flows to drive conversions.

How to display product recommendations in Customer Hub

Learn how to display personalized product recommendations in the Customer Hub drawer to tailor shopping experiences for your customers and drive conversions. By showing products that appeal to customers, you can improve conversion rates and provide cross-sell opportunities to increase average order value.

How to set up coupons for Customer Hub

Learn how to enable unique coupons and add static coupons so they are visible for shoppers in Customer Hub.

How to create FAQs for your Customer Hub and product pages

Learn how to create and manage Frequently Asked Questions (FAQs) to display in your site’s Customer Hub interface and on product detail pages. Highlighting FAQs helps you proactively address common customer questions while reducing repetitive inquiries for your support team.

How to add a help button to the Customer Hub orders tab

Learn how to give your customers easy access to order-related support directly from the Customer Hub view. By configuring a Help setting in Klaviyo, you can add a "Get help" button on the order details page of your site's Customer Hub interface and control where customers are directed when they click it.

How to leverage favorites in flows

Discover how to use flows to automatically email shoppers about items they've favorited on your site. Whether you're sending a dedicated favorites reminder or filtering an existing flow — like a price drop alert — to prioritize customers who've favorited a product, these automated messages drive conversions by reaching the most interested shoppers at the right moment.

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