Search by topic
Learn how to sync reviews from Klaviyo to Meta Shops, so shoppers using Facebook and Instagram can see your customer reviews and ratings.
Learn how to display a customer review on a Klaviyo sign-up form to build trust with your site visitors and encourage more submissions.
Learn how to share reviews between 2 or more of your storefronts, also called multi-store syndication. This is helpful if you have multiple storefronts for different locations, but sell some or all of the same products in each.
Learn how to showcase product ratings in a product block within a campaign or flow email.
Learn how to sync reviews from the Shop app to Klaviyo. After syncing these reviews, they will appear on your site in Klaviyo’s reviews widgets, and Klaviyo reviews will appear in the Shop app.
Learn about language, translation, and locale settings for reviews widgets. These settings determine which language your widgets and the review submission form appear in.
Learn how to allow your customers to submit a review directly from their email. With this option configured, reviewers won’t need to open a new window to leave a review.
Learn how to use a campaign to request verified reviews from past purchasers. This process involves creating a segment of people who purchased a product, then sending them a campaign with a review request link.
Learn about variant support for Klaviyo Reviews, which allows product variants to be stored and displayed in addition to titles. Variant support is enabled by default, but you must update a setting if you want variants to appear in your review widgets.
Learn how to select a product ID variable to display dynamic review quotes related to the products someone is interested in. These variables vary between events, so make sure to use the right variable for your flow.
Learn what rich snippets are and how to enable them to feature your reviews data in search results and improve SEO.
Learn how to use metafields to customize Klaviyo Reviews content on your site. Metafields are Shopify’s tool for storing custom variables for use across your site, including on product pages.
Learn how to add Klaviyo Reviews widgets to a mobile app built with Tapcart. These widgets can be added to your Tapcart app using custom blocks:
Learn about custom CSS for Klaviyo Reviews, including how to implement some basic use cases. For more advanced use cases, head to our developer resource on custom CSS for Klaviyo Reviews. Most widget customization can be implemented using drag and drop editors; CSS is only required for advanced use cases.
Learn about review verification and publication statuses. These indicators determine whether and how a review appears on your website and product pages.
Learn how to feature a product review within a campaign or flow email via the Review quote block. With Klaviyo Reviews, you can use this block to feature customer testimonials and ratings to build trust in your brand and create social proof.
Learn how to configure key flows in Klaviyo to start acquiring customer reviews.
Learn how to customize the appearance of your review widgets (e.g., the blocks on your store that display and accept product reviews).
Learn how to add questions for your customers to answer when they review your products. The answers can help contextualize their review and provide valuable data on your products. If your customers answer custom review questions, future site browsers can filter reviews based on their responses.
Learn how to create product groups in order to allow reviews to appear on multiple product pages. This is helpful when you sell multiple highly similar items in multiple styles.
Learn how to avoid sending review requests to certain customers or for products that don’t require review (like gift cards or shipping insurance).
Learn how to customize when you send review requests to recent customers. Note that this setting can only be adjusted for those using Shopify; if you use WooCommerce, your review request timing can only be based on fulfillment date.
Learn why review requests feature a single item, how an item is selected from an order to be reviewed, how to request reviews for multiple products, and how you can adjust your review request settings.
Learn how to sync reviews with Google Shopping so shoppers from across the web can see your customer ratings. This process can take upwards of 2 weeks to complete, so start the process early. However, if you've previously synced reviews to Google Shopping through another provider, they will continue to display in search results throughout the migration process.
Learn how to export the reviews you collect in Klaviyo Reviews to a CSV. Once you’ve exported the data, you can analyze it using a spreadsheet tool like Google Sheets or import it into a new platform.
Learn how to create a flow in Klaviyo to create a customer service ticket whenever someone submits a negative review. Notifying your customer service team allows them to proactively reach out and amend any negative experiences your customers may have.