Shopify

Overview Learn how to resync your Shopify catalog items and categories to Klaviyo to see the most up-to-date information. There are currently four functions available for catalog resync: resyncing ...

Overview  Learn how to solve issues with your Shopify integration setup by following the relevant troubleshooting scenario described below. If you are encountering issues not on this list, please r...

Overview If you are currently sending certain emails via Shopify, such as abandoned checkout or delivery notifications, that you plan to start sending via Klaviyo, you will need to disable these em...

Overview If you are using Shopify’s account registration form to collect subscribers rather than a Klaviyo signup form, but still want to sync these customers to a Klaviyo list, follow the steps ou...

Overview Learn how to enable Klaviyo’s Shopify integration in order to bring your customer profile and order data into Klaviyo and reach customers with targeted messaging. This guide walks through ...

Overview Once you enable Klaviyo's Shopify integration, it's important to fully understand the data that will begin to sync from Shopify to Klaviyo. Navigate to the Analytics tab from the l...

Overview Learn how to manually install klaviyo.js, Klaviyo's web tracking snippet for Active on Site tracking, on your Shopify store. You should only do this if you experience very high web traffic...

Overview Learn how to install Klaviyo's back in stock snippet for Shopify so that your customers can subscribe to restock alerts.  Installation of back in stock is not supported for Shopify stores...

Overview Learn how to sync customer information such as names and email addresses from Klaviyo to Shopify. This can be done within Klaviyo on your Shopify integration settings page.  On this page, ...

Overview Learn how to sync Shopify email subscribers to a Klaviyo list, how the sync works, and best practices. Additionally, learn who gets added to your list and how the Accepts Marketing propert...

Overview Learn how to customize Shopify’s default email templates using Klaviyo to achieve brand consistency across all of your notifications.  Shopify provides many default email templates that ca...

Shopify Flow Overview Shopify Flow is an ecommerce automation platform that Shopify Plus stores can use to automate common tasks, such as: Tagging high-value customers Flagging and cancelling high...

Overview The Klaviyo "Notify Me When Available" button and form are highly configurable. You are able to change the colors, fonts, text, and other elements according to your design preferences. Thi...

Use Shopify Tags to Filter Customers Learn about Shopify tags and how to use them to filter customers in Klaviyo. Shopify's customer tags are assigned as custom properties to the Klaviyo profile of...

Overview Learn how to create a custom Added to Cart event for Shopify that tracks when a customer adds an item to their cart, which can be used to trigger an abandoned cart flow. Creating a custom ...

Overview If you often sell out of popular items, it's possible that a customer will place an item in his/her cart one minute and come back hours later to find the same item out-of-stock. While aban...

Overview If you're a Shopify POS customer, you may want to distinguish between your POS and web purchases. Klaviyo syncs the source_name when a customer completes the checkout process and creates a...