Shopify

Overview  If you are having trouble integrating with Shopify, consult the following list of troubleshooting prompts to diagnose your problem. If you are encountering issues not on this list, please...

Overview If you are currently sending certain emails via Shopify, such as abandoned checkout or delivery notifications, that you plan to start sending via Klaviyo, you will need to disable these em...

Overview If you are using Shopify’s account registration form to collect subscribers rather than a Klaviyo signup form, but still want to sync these customers to a Klaviyo list, follow the steps ou...

Overview This article walks through enabling the Shopify integration, syncing your Shopify newsletter subscribers to a list in Klaviyo, and adding web tracking to your Shopify store. After integrat...

Overview Once you enable Klaviyo's Shopify integration, it's important to fully understand the data that will begin to sync from Shopify to Klaviyo. Navigate to the Analytics tab from the l...

Overview If you are concerned with your site's performance and loading speed, you can manually install klaviyo.js in your Shopify theme files. If you manually install the .js, we recommend that you...

Installation of back in stock is not supported for Shopify stores using custom themes. For a list of supported themes, please check here. At this time we cannot assist with implementing back in st...

Overview When you integrate your Klaviyo account with Shopify, you will have the option to sync changes to certain profile fields from Klaviyo to Shopify. This will overwrite these values in Shopif...

Overview When a customer completes a checkout in a Shopify store the customer has the option to accept marketing emails.  Below is an example of an email subscription checkbox below the email field...

Overview Klaviyo can create one-time use coupon codes for use in Shopify stores so that each customer receives his/her own unique coupon code. This feature provides an alternative to creating a gen...

Overview Please note that this feature is only available for abandoned cart emails. Further, when previewing the message, it will not display a live coupon. Adding a link that automatically appli...

Overview If you're offering a discount to customers who decide to head back to your website and complete a purchase, having this discount already applied when they get there makes it easier for the...

Overview If you're building a mobile app and want to include Klaviyo's Back In Stock feature, it's easy to do this by simply making the correct API calls from your app. You have full control of (an...

Overview Shopify provides many default email templates that can be leveraged within Shopify for automated notifications, such as shipping updates and password resets. While these templates are func...

Shopify Flow Overview Shopify Flow is an ecommerce automation platform that Shopify Plus stores can use to automate common tasks, such as: Tagging high-value customers Flagging and cancelling high...

Overview The Klaviyo "Notify Me When Available" button and form are highly configurable. You are able to change the colors, fonts, text, and other elements according to your design preferences. Thi...

Use Shopify Tags to Filter Customers Shopify's customer tags are assigned as custom properties to the Klaviyo Profile of each customer who is synced into Klaviyo through the Shopify integration. Kl...

Overview This guide walks through adding a custom Added to Cart event that tracks when a customer adds an item to their cart. Our built-in Shopify integration already tracks a Checkout Started even...

Overview If you often sell out of popular items, it's possible that a customer will place an item in his/her cart one minute and come back hours later to find the same item out-of-stock. While aban...

Overview If you're a Shopify POS customer, you may want to distinguish between your POS and web purchases. Klaviyo syncs the source_name when a customer completes the checkout process and creates a...