FAQ: Why isn’t my sign up form showing on my site?

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Why isn’t my sign up form showing on my site?

If your form is published in Klaviyo but not displaying:

  • Verify that you have the signup form code snippet installed on your site.
  • If you’re using an embedded form, verify that you have the embed code installed on your site.
  • Verify that your site is live.
  • Check the Behaviors tab in the Signup Form Builder to ensure that the form is configured to display on the URL that you are viewing.
  • Make sure you’re not using Internet Explorer. New signup forms won’t appear on Internet Explorer.
  • Re-run the test in incognito/private browsing mode in a new window. It may be that you have already closed the popup, which is why it isn’t displaying again. We cookie browsers for 2 years, so once someone closes a popup, they won’t see the same popup again for another 2 years (unless they clear their cookies).

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