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Learn how to review your account usage in Klaviyo. For all non-contracted accounts (including those using shared billing), the Account usage tab breaks down the usage of each plan for that account; e.g., how many emails and SMS you’ve sent.
Learn how Klaviyo bills customers for Profiles and Emails, Mobile Messaging, Reviews, Advanced Klaviyo Data Platform (formerly “CDP”), Marketing Analytics, Customer Hub, Helpdesk, and Customer Agent.
Learn about manual billing (also called “contract billing”) with Klaviyo.
Learn how to request potential shared billing options, how the shared billing process works in Klaviyo, and about the differences between parent and child accounts.
Learn how to view the amount, a short description, status, and date of each payment as well as see a detailed invoice in Klaviyo.
Learn the difference between free and paid plans with Klaviyo.
Learn how and when Klaviyo retries credit cards after a payment has failed. We’ll go over what happens after a payment has failed, when an account will be suspended, and how long it takes for a retry when you change the credit card on file.