You will learn
Learn how to create SMS disclosure language on the account-level, making it easy to add to your signup forms.
Note that this article is only for people who have not already set up their disclosure language; it is only for those who didn’t complete that step in the SMS setup wizard.
This information is not legal advice. Klaviyo recommends that you consult with your legal counsel to make sure that you comply with applicable laws in connection with your marketing activities.
Disclosure language is critical to SMS compliance. By law, you need to include it anywhere you’re collecting SMS consent.
As a best practice, disclosure language should be placed above the SMS opt-in button in a form, so your customers read it before subscribing.
Before you begin
Before creating your disclosure language, you must:
- Turn on SMS in Klaviyo
- Create your mobile terms of service
- Set up a privacy policy and update it to adhere to the best practices for SMS
Create your SMS disclosure language
- Click your organization name in the bottom left corner.
- Navigate to Settings > SMS.
- Scroll down to SMS opt-in disclosure.
- Click Configure opt-in disclosure.
- Include your full company name.
- Add a link to your privacy policy.
- Add a link to your mobile terms of service.
- Check the box labeled I have updated my privacy policy to include SMS sending information.
- Click Submit.
Sample disclosure language
By submitting this form and signing up for texts, you consent to receive marketing text messages (e.g. promos, cart reminders) from [Company Name] at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Privacy Policy [link] & Terms [link]