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Learn how to enable SMS in Klaviyo. These steps apply if you have already set up email in your Klaviyo account. If you are going through the setup wizard for both email and SMS, the steps may be different.
Learn how to automatically generate your own mobile terms of service (TOS) in Klaviyo. In addition to generating a mobile TOS that you can customize to fit your needs, Klaviyo can also host the TOS for you, and you can add a link to your TOS anywhere (like forms where you collect SMS consent). Alternatively, you can copy the text in the TOS and paste into another page, like your existing TOS page.
Learn best practices for SMS compliance in your privacy policy. Note that unlike with terms of service, Klaviyo cannot host privacy policies.
Learn how to create SMS disclosure language on the account-level, making it easy to add to your sign-up forms and subscribe pages.
Learn about Klaviyo’s billing system for text messages, such as why countries and channels have different credit values and what’s included in these credits.
Learn how to add your brand name to shortened links in your Klaviyo SMS messages. Branding your shortened links makes them more personalized to your brand and credible, indicating to recipients that this link will take them to your website or page.