How to export a list or segment to a CSV file
You will learn
Learn how to export any list or segment in Klaviyo to a CSV file.
Klaviyo users with the Owner, Admin, or Analyst roles can export lists or segments. If your account uses custom roles, you need a role with permission to export profiles.
Export your list or segment
- Navigate to the Audience > Lists & segments tab.
- Click into the list or segment of your choice. (If you want to export everyone in your account, create a segment containing all profiles first.)
- Select the Manage list or Manage segment dropdown.
- Choose Export to CSV.
- If Export to CSV is unavailable, ask an Owner or Admin to check your permissions or export the file for you.
- Choose whether to export all properties associated with your contacts' profiles, or just specific ones.
- If you are just interested in a specific property, choosing to export only that property reduces the amount of time it takes to download your CSV; the more content in your CSV, the longer it takes to download.
- Click Start Export.
Navigate to Settings > Other > Downloads to access exports from the last 30 days. You can also choose View exports from the Manage list or Manage segment dropdown. Click Download beside a completed export.
How long does it take to export a list or segment?
The export process can take several minutes, depending on the size of the list or segment. Keep the export progress page open to download the file automatically when it is ready. If you leave the page, retrieve the completed file from Downloads.
What can I export?
The properties available in your account appear on Export Review. They include:
You can only export up to 700 columns at once.
- Email address
- Phone number
- Profile properties (e.g., first name, last name, city, etc.)
- Date added to the list or segment you are exporting
- Profile creation and activity dates: Profile Created On, First Active, Last Active, Last Open, and Last Click (the last email open and click dates)
- Custom properties (i.e., any custom profile data you add to Klaviyo, like favorite color)
- Channel consent details (e.g., email and SMS consent status and consent timestamp)
- Predictive analytics (e.g., expected date of next order, predicted CLV; these can only be exported if your Klaviyo account meets the predictive analytics qualifications)
You cannot use a list or segment CSV to export:
- Full event history (individual events and their details)
- Predicted gender
- List/segment membership (i.e., a summary of which lists or segments a profile belongs to)
- Messages a profile has received
- WhatsApp marketing and transactional consent details
Additional resources
- Profile properties reference
Learn about the difference between custom and Klaviyo properties, how to use them to track information about your subscribers, how to remove them, best practices, and more.
- How to export all people in your account
Learn how to export all of the people in your account by creating a segment of those profiles and exporting that segment to a CSV file. This CSV file will contain all profiles, regardless of subscription status.
- How to delete, merge, and export a profile
Learn how to delete, merge, and export profiles in Klaviyo in order to keep your account organized. For general information about profiles, head to our article on profiles in Klaviyo.