How to export a list or segment to a CSV file

Estimated 3 minute read
|
Updated Oct 16, 2024, 9:48 AM EST
You will learn

You will learn

Learn how to export any list or segment in Klaviyo to a CSV file.  

Only Klaviyo users with the Owner, Admin, or Analyst roles have the ability to export lists or segments. To check your user role: 

  1. Click the account name in the lower left corner of Klaviyo. 
  2. Select Settings.
  3. Note the role assigned to you. 
    view permissions.jpg
Export your list or segment

Export your list or segment

  1. Navigate to your Lists & Segments tab.
  2. Click into the list or segment of your choice. (If you want to export everyone in your account, create a segment containing all profiles first.)
  3. Select the Manage List dropdown.
  4. Choose Export List to CSV/Export Segment to CSV.
    • If you do not see this option, it means your role doesn't have the correct permissions to do so; only Owner, Admin, and Analyst users can export lists and segments.In a Klaviyo list, the Manage List menu is open with the Export List to CSV option highlighted
  5. Choose whether you to export all properties associated with your contacts' profiles, or just specific ones.
    • If you are just interested in a specific property, choosing to export only that property will reduce the amount of time it takes to download your CSV; the more content in your CSV, the longer it will take to download.

Navigate to Settings > Other > Downloads to access exports from the last 30 days.

How long does it take to export a list or segment?

How long does it take to export a list or segment?

The export process can take several minutes, depending on the size of the list or segment. If you don't see the export file appear immediately, within several minutes you should see the file appear as a download in your browser.

What can I export?

What can I export?

You can export the following data: 

You can only export up to 700 columns at once.

  • Email address 
  • Phone number 
  • Profile properties (e.g., first name, last name, city, etc.)
  • Custom properties (i.e., any custom profile data you add to Klaviyo, like favorite color)
  • Channel consent details (e.g., email and SMS consent status and consent timestamp) 
  • Predictive analytics (e.g., expected date of next order, predicted CLV; these can only be exported if your Klaviyo account meets the predictive analytics qualifications)

You cannot use a list/segment CSV to export: 

  • Event data 
  • Predicted gender 
  • List/segment membership (i.e., a summary of which lists or segments a profile belongs to) 
  • Messages a profile has received 
  • Any data not covered in the list above
Additional resources

Additional resources

Was this article helpful?
Use this form only for article feedback. Learn how to contact support.

Explore more from Klaviyo

Community
Connect with peers, partners, and Klaviyo experts to find inspiration, share insights, and get answers to all of your questions.
Live training
Join a live session with Klaviyo experts to learn about best practices, how to set up key features, and more.
Support

Access support through your account.

Email support (free trial and paid accounts) Available 24/7

Chat/virtual assistance
Availability varies by location and plan type