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Learn how to boost your site’s SEO and overall online presence using Klaviyo Reviews. Customer reviews can offer SEO benefits by improving your rankings in search results, adding keyword-rich content to your product pages, and helping you understand the language your customers use to find what they need.
Learn how Klaviyo calculates sentiment trends for reviews. This AI-driven analysis identifies changes in what reviewers are saying about your products and brand, so you can respond quickly and make improvements where needed.
Learn how to add a visible tag to all reviews that were incentivized (e.g., received a gift, discount, or sweepstakes entry in exchange for reviewing your product).
Learn how to moderate product and store reviews in Klaviyo. Moderating allows you to publish all valid reviews while rejecting inappropriate or irrelevant reviews (e.g., reviews with offensive content).
Learn about the questions feature included in Klaviyo Reviews, which allows your team to answer and display user-submitted product questions.
Learn some recommended best practices for enabling transparency, fairness, and compliance with certain regulations that govern collecting and managing reviews.
Learn about the additional data available in Klaviyo when you start using reviews. This data falls into two broad categories: delivery metrics (Shopify only) and reviews metrics (available for WooCommerce and Shopify).