You will learn

Learn how to boost your site’s SEO and overall online presence using Klaviyo Reviews. Customer reviews can offer SEO benefits by improving your rankings in search results, adding keyword-rich content to your product pages, and helping you understand the language your customers use to find what they need.

About reviews and SEO

Search engines are built to help searchers find the content they’re looking for. To do this, search engine algorithms consider myriad factors to determine which sites are trustworthy and relevant. Collecting and featuring customer reviews on your site can help with many of these factors, including:

  • Keywords
    Reviews are keyword-rich, which helps search engines know what queries to rank your pages for.
  • Internal linking
    Highlighting reviews across your site creates a network of links among your site pages.
  • Content recency
    Because customers regularly submit new reviews, your content is continually updated.
  • Reputation
    A history of primarily positive reviews demonstrates the legitimacy of your business,

Do negative reviews hurt my SEO?

The short answer: no. All businesses will receive at least a small percentage of negative reviews. In fact, a smattering of negative reviews sprinkled among many glowing, positive reviews helps visitors feel assured that your reviews are legitimate.

Search engines won’t penalize you for a handful of poor reviews. Instead, they’ll look at the overall themes and sentiment of your reviews over time, and use that to determine your site’s trustworthiness.

How to improve your SEO with reviews

To improve your SEO using Klaviyo Reviews:

  1. Add the SEO / All reviews widget to your site
  2. Sync review to Google Shopping
  3. Enable rich snippets

The SEO widget

The SEO / All reviews widget features every single review you receive (including both product and store reviews). Search engines can crawl this page to read your most recent reviews. Create a standalone All reviews page on your site to feature this widget.

The SEO/All reviews widget
The SEO/All reviews widget

Learn how to add the SEO / All reviews widget on:

Sync reviews to Google Shopping

Sync your reviews directly to Google Shopping so searchers can see product reviews and star ratings from their Shopping search results.

Learn how to sync reviews to Google Shopping.

Enable rich snippets

Rich snippets allow Google to highlight product details, including a product’s star rating, directly within search results. This can make your product pages more visually appealing in search results, and gives browsers key information before they even land on your site.

Google results with rich snippets enabled
Google results with rich snippets enabled

Learn how to enable rich snippets.

Additional resources

  • How to collect, import, and display store reviews

    Learn about store reviews, also called site reviews, which reflect your entire brand rather than a single product, and how to feature them in your store.

  • How to sync reviews to Google Shopping

    Learn how to sync reviews with Google Shopping so shoppers from across the web can see your customer ratings. This process can take upwards of 2 weeks to complete, so start the process early. However, if you've previously synced reviews to Google Shopping through another provider, they will continue to display in search results throughout the migration process.

Was this article helpful?
Use this form only for article feedback. Learn how to contact support.

Explore more from Klaviyo

Community
Connect with peers, partners, and Klaviyo experts to find inspiration, share insights, and get answers to all of your questions.
Partners
Hire a Klaviyo-certified expert to help you with a specific task, or for ongoing marketing management.
Support

Access support through your account.

Email support (free trial and paid accounts) Available 24/7

Chat/virtual assistance
Availability varies by location and plan type