Differences in Klaviyo SMS by Country

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Overview

See what features are available for Klaviyo SMS in different countries as well as the different compliance requirements. 

Feature and Pricing Comparison Chart

 

US

Canada

UK

Australia

Sending number types

- Toll-free number

- Short code

- Vanity short code

- Toll-free number

- Short code

- Vanity short code

- Alphanumeric 

- Alphanumeric 

Cost per message

1 for SMS

3 for MMS

1 for SMS

3 for MMS

3 for SMS

3 for SMS

MMS

Available

Toll-free = available (15 msg/minute)


Short codes = unavailable

Unavailable

Unavailable

Opt-in and opt-out keywords

Available 

Available

Unavailable

Unavailable

SMS conversations (two-way messaging)

Available 

Available

Unavailable

Unavailable

Cost per message

1 for SMS

3 for MMS

1 for SMS

3 for MMS

3 for SMS

3 for SMS

Note: if someone texts your alphanumeric number, they will see that the message was not delivered. 

Compliance Comparison Chart

 

US

Canada

UK

Australia

Message requirements

- Organization name/identifier

- Opt-out language

- Organization name/identifier

- Opt-out language

- Contact information

- Organization name/identifier

- Unsubscribe links

-Organization name/identifier

- Unsubscribe links

- Contact information

Regulated by

TCPA, CTIA

CASL

UK GDPR

Spam Act 2003

Additional Resources

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