How to appeal a WhatsApp Business account suspension
Submit an appeal to Meta for a WhatsApp Business account suspension using Account Quality, then fix policy issues to prevent future restrictions.
If your WhatsApp Business account is temporarily suspended for policy violations, you’ll still have access to your business data, but messaging will be restricted. Severe or repeated violations may lead to permanent disabling.
Review your Business Manager notifications for the reason and duration of the restriction before taking any action.
Steps to resolve
Follow these steps to submit an appeal to Meta:
Check notifications in Business Manager for the reason and duration of the restriction.
Open Business Manager > Account Quality to review the violation details. If needed, go to the Meta Help Center to review appeal guidance. Please see Meta documentation to learn more.
Submit an appeal within 90 days of receiving the notice, explaining why the restriction is incorrect and attaching relevant evidence.
Ensure compliance with Meta’s policies. Permanent disabling usually results from serious or repeated violations, so make any required changes right away.