You will learn
Learn how to archive or delete Klaviyo flows that are no longer in use.
- Archiving a flow will remove it from the main view of your Flows tab, but it can still be viewed or deleted from a separate Archived view. You can also unarchive the flow to restore it to the main Flows tab.
- Deleting a flow will permanently remove it from your Klaviyo account as well as delete any analytics related to the flow.
Archiving or deleting a flow cancels recipients.
When you either archive or delete a flow, no future recipients are queued and all queued recipients are canceled. If you want to temporarily pause a flow and still want it to appear on your Flows tab, we advise switching all the flow actions to draft mode.
When should I archive vs delete a flow?When should I archive vs delete a flow?
Both archiving and deleting a flow will remove it from your Flows tab. In many cases, it is preferable to archive a flow rather than permanently delete it since archiving will keep the flow’s analytics in your account. You can archive a flow if you still want the flow’s analytics to reflect within your dashboard and reports or you want to be able to restore the flow in case you need to reference its design in the future.
Examples of when to archive a flow:
- You set up a flow for a specific holiday or promotional event, but after the event the flow is no longer being used so you want to prevent it from cluttering your Flows tab while keeping its analytics.
- You have created a new version of an existing flow and want to replace the existing flow while keeping its analytics.
- You were experimenting with a flow designed but want to start over. You don’t want your original design to show on your Flows tab, but you want to keep it to reference its design or analytics later.
Otherwise, you can delete a flow to permanently remove it from your account.
Examples of when to delete a flow:
- You unintentionally created a new flow or cloned an existing flow and want to remove it from your Flows tab.
- You realize a flow is not working as intended and want to start over, but you want to remove the original flow from your Flows tab as well and do not need to reference its design or analytics later.
How does archiving a flow affect analytics?How does archiving a flow affect analytics?
Archived flows by default will reflect in your account’s analytics. However, you have the option to exclude archived flows wherever you view flow analytics.
Custom reportingCustom reporting
If you use custom reporting to build a flows performance report, you will see the option to exclude archived flows below the Standard Flow Metrics section. This is unchecked by default.
Dashboards
If you are building a flows performance dashboard, you will see the option to exclude archived flows as a checkbox at the top of the dashboard. This is unchecked by default.
How do I recover an archived flow?How do I recover an archived flow?
If you have already archived a flow, it can be recovered by following the steps in our guide on how to recover an archived flow. Deleted flows are permanently removed and cannot be recovered.
Archive a flow
- Navigate to the Flows tab and find the flow you'd like to archive.
- Click the Actions icon to the right of the flow you would like to archive.
- Click Archive.
View archived flows
- Navigate to the Flows tab.
- Click the Options dropdown in the top right.
- Click View Archived Flows.
This will take you to the Archived view where you can recover or delete archived flows.
You can easily navigate back to the main view of Flows tab by clicking the Options dropdown and choosing View Unarchived Flows.
Delete a flow
Existing flows can be deleted either directly from the main view of the Flows tab or from the Archived view.
When you delete a flow, no future recipients are queued and all queued recipients are canceled. However, it's important to note that if you delete a flow, all of the analytics ever associated with this flow will be completely removed from your account; you will not be recover any past analytics. If you don't want to lose the analytics, we instead advise pausing the flow by switching all the flow actions to draft mode.
- Navigate to the Flows tab and find the flow you'd like to delete.
- Click the Actions icon to the right of the flow you would like to archive.
- Click Delete.
The same can be done from the Archived view.
Before deleting a flow, you will be asked for confirmation because this action cannot be undone. Click Delete Flow if you are certain that you want to permanently delete it.