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Learn how to either automatically unsubscribe or send unsubscribe instructions when an inbound message likely includes an opt-out request.
Get step-by-step instructions for setting up call forwarding for your US toll-free number. Implementing call forwarding is a best practice for businesses sending SMS messages to the United States, as some states’ telemarketing laws can be interpreted to require SMS recipients to be able to call the number you are using to send text messages.
Learn about compliance keywords in Klaviyo, including what they are, how they work, and which languages they’re available in. In addition, it explains the options for when opt-out keywords can remove consent.
Learn how to configure the language and responses compliance keyword settings in Klaviyo. These settings help you personalize replies to your audience in each country.
Learn how to control when an opt-out keyword results in an unsubscribe.
Learn about the organizational prefix for SMS messages, including what it is, how to change it, when it’s enforced, and more.
Learn about the 2 opt-out options for an SMS: unsubscribe instructions or unsubscribe link. This article describes both options, including how they work and when each can be used.
Learn how to change your quiet hour settings in Klaviyo, including:
Learn about the company info link for SMS messages.