You will learn

Learn how to edit or reschedule a scheduled campaign. You can edit both scheduled and draft campaigns.

Edit a scheduled campaign

If the campaign is scheduled to send in 15 minutes or less, you must cancel and clone it in order to make changes to it.

Make edits to a scheduled campaign by following the steps below:

  1. Navigate to the Campaigns tab.
  2. Click the 3-dot menu on the far right of the campaign you'd like to edit.
  3. Click Pause.
Pause option in the dropdown menu
Pause option in the dropdown menu
  1. Confirm that you want to edit the campaign in the modal that pops up.
  2. Navigate through the campaign creation wizard.
  3. Make your updates.
  4. Choose your scheduled time.
  5. Click Schedule.
    • Note: If you do not schedule the campaign again, it remains in draft mode and does not send at the original send time.
    • If you do not finish editing and rescheduling your campaign, Klaviyo will notify you of this 24 and 3 hours before the original scheduled time.

Reschedule a scheduled campaign

Campaigns can only be rescheduled if they are scheduled for more than 15 minutes from the current time. Otherwise, you must cancel and clone the campaign to make changes to it.

You cannot update the timezone when rescheduling campaigns.

To reschedule a campaign, follow these steps:

  1. Locate the campaign you want to reschedule.
  2. Click the 3 vertical dots on the right-hand side.
  3. Click Reschedule.
Reschedule option in the dropdown menu
Reschedule option in the dropdown menu
  1. Choose the new date and time.
  2. Click Schedule.

Reschedule a draft campaign

To change the date of a scheduled campaign:

  1. Hover over your draft campaign (in the list view) or click on it (in the calendar view)
  2. In the modal that appears, click Change date.
Change date button
Change date button

Additional resources

  • How to delete, edit, view, or archive a campaign

    Learn about the actions available for your campaigns before, during, and after sending. Note that, depending on the status of your campaign, some options may not be available. For example, a sent campaign cannot be edited. However, you can edit a draft campaign, or a scheduled campaign that has been paused.

  • How to cancel a scheduled or sending campaign

    Learn how to cancel a campaign that has been scheduled or partially sent. Campaigns that have already been fully sent cannot be cancelled. If you don't see the option to cancel a campaign by following the steps below, then sending is already complete and it can no longer be cancelled.

  • Understanding campaign schedule and send options

    Learn what sending options are available for campaigns and how you can use them. When you schedule or send a campaign, you can choose things like your send time, send strategy, timezone, and other details.

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