In this article, you will learn how to update the credit card information associated with your account. Please note that Klaviyo does not support multiple credit cards in a single account.
If you have several failed payments, your account will automatically be suspended. This is a sign that you may need to update your credit card information. Once you do and the overdue payment is processed, your account will automatically be re-enabled.
Update Your Credit Card Information
To update your credit card information, click the account drop-down menu and select Account.
Once in your account settings, you will see the Overview tab. In this tab, you'll see an option to update your credit card information in the Billing section.
If you would like to update your plan, click Update Credit Card.