Troubleshooting Placed Order tracking
Before you begin
Placed Order tracking is included with ecommerce integrations and does not require any additional setup. Before consulting this guide, make sure you have properly set up, configure...
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Troubleshooting Started Checkout tracking
Before you begin
Started Checkout tracking is included with many ecommerce integrations and does not require any additional setup. Before consulting this guide, make sure you have properly set up, ...
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Troubleshooting Added to Cart tracking
Before you begin
Added to Cart tracking is enabled via a JavaScript code snippet added to your site. For some ecommerce platforms, Added to Cart events are tracked automatically. For other ecommerc...
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Understanding the overview dashboard
Overview
Learn how to access the new Overview Dashboard and understand how to customize it to suit your business needs. Once you send messages from Klaviyo, the new Overview Dashboard is a place to...
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Troubleshooting Viewed Product tracking
You will learn
Learn how to troubleshoot issues with your Viewed Product tracking, which is used to track when visitors view products on your site. Viewed Product tracking is enabled via a JavaScri...
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Getting started with reporting
You will learn
Learn about the different robust Klaviyo reporting tools available in your account. Klaviyo is built to help your business grow and strengthen your relationships with your audience b...
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Getting started with metrics
You will learn
Learn how to access and use your Klaviyo metrics or "events" to better understand your account health and what channels or profiles are creating this data. You can then use this data...
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Getting started with Klaviyo onsite tracking
You will learn
Learn about the different ways that Klaviyo can support onsite tracking on your ecommerce site. There are two key types of onsite tracking:
Active on Site trackingThis metric is tra...
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Guide to Customizing Your Analytics Dashboard
Overview
Learn how to access your Analytics Dashboard and best practices for customizing it to suit your business needs.
Once you have data flowing into Klaviyo, the Analytics Dashboard is a great ...
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Getting started with a custom reporting strategy
You will learn
Learn how to build a comprehensive reporting strategy to grow your business and answer any key performance questions that arise over time. Klaviyo’s robust, customizable analytics le...
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