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Troubleshooting placed order tracking

Placed Order tracking is included with ecommerce integrations and does not require any additional setup. Before consulting this guide, make sure you have properly set up, configured, and enabled your ecommerce integration.

Troubleshooting started checkout tracking

Started Checkout tracking is included with many ecommerce integrations and does not require any additional setup. Before consulting this guide, make sure you have properly set up, configured, and enabled your ecommerce integration.

Troubleshooting added to cart tracking

For some ecommerce platforms, Added to Cart events are tracked automatically. For other ecommerce platforms, a code snippet must be manually added to your site.

Troubleshooting viewed product tracking

Learn how to troubleshoot issues with your Viewed Product tracking, which is used to track when visitors view products on your site. For some ecommerce platforms, Viewed Product is tracked automatically when you integrate with Klaviyo. For other ecommerce platforms, a snippet must be manually added to your product page template.

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