You must be a portfolio Owner and also an Owner or Admin in the account(s) that you want to add or remove.

You will learn

Learn how to add or remove an account from an existing portfolio in Klaviyo.

This article is only for those with an existing portfolio. If you do not have a portfolio, see how to set up a portfolio.

Add an account to a portfolio

  1. Log in to your portfolio account.
  2. Navigate to Manage > Accounts.
Navigation menu for a portfolio account
Navigation menu for a portfolio account
  1. Select Add accounts in the upper right.
  2. Check the boxes for the account(s) you want to add.
    Note: you must be an Owner or Admin in the account you want to add. Any account that you are a user in (but not an Owner or Admin) shows under the Unavailable tab.
Selecting accounts to link to a portfolio
Selecting accounts to link to a portfolio
  1. Select Add.

Remove or delete an account from a portfolio

You can remove an account from a portfolio from either the portfolio or through the account directly.

Portfolio instructions

Only the Owner can remove an account from within the portfolio. To do so:

  1. Log in to your portfolio account.
  2. Navigate to Manage > Accounts.
Accounts tab, where you can see every account linked to a portfolio
Accounts tab, where you can see every account linked to a portfolio
  1. Search for the account you want to remove.
  2. Click the 3-dot menu next to that account.
  3. Click Remove from portfolio.
Menu where you can choose to remove an account from a portfolio
Menu where you can choose to remove an account from a portfolio
  1. Confirm by clicking Remove in the modal.
Modal to confirm that you want to unlink an account from the portfolio
Modal to confirm that you want to unlink an account from the portfolio

Account instructions

From within an account, any Owner or Admin in the account can remove it from a portfolio:

  1. Log in to that account.
  2. Click the account name on the bottom left.
  3. Navigate to Settings > Organization.
  4. Select Remove from portfolio.
Organization tab showing the option to unlink the account from a portfolio
Organization tab showing the option to unlink the account from a portfolio
  1. Click Remove in the modal.
Modal to confirm that you want to unlink an account from the portfolio
Modal to confirm that you want to unlink an account from the portfolio

Additional resources

  • How to add or remove a portfolio user

    Learn how to add or remove users from a portfolio.

  • Understanding portfolio reporting

    Learn about the reporting tools and functionality for portfolios. These features enable you to easily aggregate and analyze your data across multiple accounts (such as if you have different brands or use separate accounts for different regions).

  • Understanding portfolio user roles

    Learn about the roles and permissions for portfolio users. This article outlines both static portfolio user roles and how to create a custom user role.

Was this article helpful?
Use this form only for article feedback. Learn how to contact support.

Explore more from Klaviyo

Community
Connect with peers, partners, and Klaviyo experts to find inspiration, share insights, and get answers to all of your questions.
Partners
Hire a Klaviyo-certified expert to help you with a specific task, or for ongoing marketing management.
Support

Access support through your account.

Email support (free trial and paid accounts) Available 24/7

Chat/virtual assistance
Availability varies by location and plan type