Klaviyo, like most email service providers, doesn’t support adding attachments to campaign or flow emails. This is to prevent triggering spam filters, decrease email load time, and protect the security of recipients.
If there is something you would like to share with your recipients, like a PDF or Word doc, you can instead include a link to it in your email. Here’s how:
1. Host Your File
You can host a PDF, Word doc, etc. on your website. Another option is to host your file elsewhere online, like Google Drive or Dropbox. In this example, we’ll use Google Drive.
2. Get the Link to Your File
Once your content is hosted, you’ll be able to generate a link to it. For Google Drive, right click and select “Get shareable link.”
NoteIf you're using a service like Google Drive or Dropbox, make sure you have the correct sharing permissions enabled on your file. We recommend hosting these files publicly to ensure that all your recipients will be able to access it.
3. Insert the Link in Your Email
You can insert the link to your file just as you would any other link. We recommend using a call to action like a button, but you can also hyperlink text, include the entire link, or link to an image.