If you want to export all of the people in your account, you will need to create a segment of those profiles and export that segment to a CSV file. This article will walk you through how to successfully create and export this segment.
Create a Segment to Export
The best way to export all people in your account is to create an all-inclusive segment. This segment should use the following conditions:
If someone is or is not suppressed for email > is suppressed
If someone is or is not suppressed for email > is not suppressed.
Never email this all-inclusive segment since it will contain people who have not opted in to receive emails from you. Emailing this segment can put your open rates and deliverability at risk.
This will create a segment of all contacts in your account.
Export to CSV
Once this segment is populated, you can export the segment to a CSV file. To do so, expand the Manage Segment dropdown and select Export Segment to CSV. The export will contain all people in your account at the time of export.
Only Klaviyo users with owner, admin, or analyst-level privileges can export CSVs. If you don’t see this option in the dropdown, you can ask an account admin or owner to upgrade your privileges or export the file for you.