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How to unset profile properties

Learn how to bulk remove profile properties from profiles in Klaviyo. If you have a profile property that you’d like to remove for a group of profiles, you can do this using a CSV upload.

How to manage email suppressions and delete profiles in bulk

Learn how to suppress a group of profiles in Klaviyo in bulk, remove suppressions in bulk, or delete profiles in bulk, and how the suppression modal helps you avoid suppressing recently active, high‐intent profiles.You will also learn how suppression recommendations on the Suppressed profiles page help you safely suppress low‐value, long‐term inactive profiles based on standard sunset flow criteria.

Understanding active profile management in Klaviyo

Learn how to manage active profiles in your Klaviyo account and reduce the number of billable profiles by suppressing those that have not engaged with your business for a sustained period of time.

How to import profile properties using a CSV upload

Learn about profile properties and how to import them by uploading a CSV file.

How to send a personal email in Klaviyo

Learn how to email a single recipient in Klaviyo. To learn how to send a message to a group of contacts all at once, head to guide to creating and sending an email campaign.

How to export all people in your account

Learn how to export all of the people in your account by creating a segment of those profiles and exporting that segment to a CSV file. This CSV file will contain all profiles, regardless of subscription status.

Acceptable date and timestamp formats for profile and event properties reference

Learn which date and time formats Klaviyo recognizes in event and profile data sent through our APIs or in a CSV upload. Note that this does not apply to an event timestamp sent via the Track API, which must be unix time in seconds.

How to delete, merge, and export a profile

Learn how to delete, merge, and export profiles in Klaviyo in order to keep your account organized. For general information about profiles, head to our article on profiles in Klaviyo.

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