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Using Videos in Mobile Messages

This article provides an overview of how to manage and send video content within your mobile messaging channels, including WhatsApp, RCS, MMS, and Push.

Guide to crafting SMS and MMS messages

Learn about building your SMS messages in Klaviyo, including configuring the content, SMS limitations, and best practices.

How to use unique coupon codes in SMS and MMS messages

Learn how to use unique coupons in your SMS/MMS messages so that you can send one-time-use coupons to your SMS subscribers and encourage them to make a purchase.

Understanding special and non-special characters for SMS

Learn which characters are considered not special or special for SMS.

How to use Klaviyo's SMS assistant

Learn how to use Klaviyo’s AI-powered SMS assistant to streamline and improve the process of writing SMS campaign copy. Choose an auto-generated SMS message that’s customized based on your brand and message goals, or use them as inspiration when you draft your own.

How to create a multilingual SMS campaign using Smart Translations

Learn how to create and send an SMS campaign in multiple languages, depending on the language preferences of your audience. Klaviyo can translate a campaign’s content to 60+ languages.

How to create and send an SMS campaign

Learn how to create and send an SMS campaign in Klaviyo. Note that the process is almost exactly the same for MMS campaigns. The only difference is that you add an image or GIF during the content creation stage.

How to create a sending schedule based on SMS engagement

Learn how to create engagement tracks based on your sending schedule for your SMS subscribers.

How to A/B test SMS campaigns

Learn how to A/B test SMS campaigns and what aspects to test in this article.

Campaign SMS and MMS benchmarks

Learn about the average click, conversion, and unsubscribe rates for both SMS and MMS campaigns.

How to allow customers to pause SMS messages during holidays

Learn how to allow customers to pause receiving text campaigns without unsubscribing completely from SMS.

Basics: multinational SMS sending with Klaviyo

Learn tips for using Klaviyo to send SMS in multiple different countries.

How to use Klaviyo email and SMS together

Learn the pros and cons of SMS and email, strategies for using both channels in a flow or campaign, and tips for how to implement these strategies.

Understanding when to prioritize an email, SMS, or mobile push

Learn about the strengths for each marketing channel (SMS, email, or mobile push) and times when to send to each first.

Understanding MMS image and GIF best practices

Learn best practices for sending images and GIFs in text messages so that they display nicely to recipients.

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