How to view coupon history

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You will learn

Learn how to view the history for any Klaviyo-generated coupons, so you can keep track of the codes customers have used as well as which are active or expired. 

You can only view changes that occurred after August 26, 2020. Details about the coupon before that date weren’t logged and thus can’t be viewed. Moreover, you cannot view the history for uploaded coupon codes.

Find a code on an individual’s profile

If you want to know which code (and thus which coupon version) was sent to a subscriber, head to their profile in Klaviyo. On the bottom right-hand side, you will see the code(s) sent to a subscriber as well as the assigned coupon definition.

Note that clicking the code takes you to the latest version of the coupon, not the version the code is associated with.

A user's profile in Klaviyo, where you can see what coupon and coupon version that was sent to a subscriber listed with the other profile information.

View coupon history from the coupons tab

If you want an overview of a coupon’s history:

  1. Navigate to Content > Coupons tab.
  2. Find the coupon you want, then click the 3-dot dropdown on the right-hand side.
  3. Select View History.
    The coupons tab in Klaviyo with the 3-dot dropdown showing on a coupon and View History selected.

You will be brought to a page where you can see the different versions of a coupon that had codes assigned to it. If you edited a coupon but then changed it before generating any codes, you will not see this reflected in the coupon history.

The coupon history shows the following:

  • Full coupon definition, including discount type and activation/expiration dates.
  • Start and end dates for each version of the coupon.
  • Number of codes assigned to each version.

An example coupon's history page, which shows coupon definition, start and end dates, and number of codes sent.

This information is not available for coupon versions created before August 26, 2020. This is when Klaviyo began logging coupon history and no information was recorded before that point.

Next steps

Export the coupon history to see how many codes for a coupon are active or expired.

Additional Resources

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