How to export coupon information

Estimated 3 minute read
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Updated Aug 29, 2024, 7:01 PM EST
You will learn

You will learn

Learn how to export information about Klaviyo-generated and uploaded coupons, so that you can report on your coupons with the data directly from Klaviyo.

  • For Klaviyo-generated coupons, you can determine which customer a code was sent to, coupon name, sent date, and more.
  • For uploaded coupons, the export includes details about which codes are assigned versus unassigned.
Export Klaviyo-generated coupon (integration-specific) information

Export Klaviyo-generated coupon (integration-specific) information

For Klaviyo-generated (integration-specific) coupons you can only export information for previously assigned coupon codes that may be active or expired. Unassigned coupons cannot be exported.

  1. Navigate to Content > Coupons in Klaviyo's left-hand navigation.
  2. Find your coupon and click the 3 dots next to it.
  3. From the dropdown, select View History.
    The Add Codes option being selected from the 3 dots menu for an example Klaviyo-generated coupon on the Coupons page.
  4. On the coupons history page, select which versions of the coupon definitions you'd like to export.

    Note that any coupon versions created before August 26, 2020 will show as “unknown,” as coupon information before this point was not logged.

    A coupon selected under Coupon Definiton on the Coupon History page.
  5. Once you have selected the definitions, click Export at the bottom of the page.
  6. From the Export Coupon Report modal that appears, select whether you want to export:
    • Active and expired codes (the default)
    • Active codes only
    • Expired codes only
  7. Select Export Coupon Report.
    The Export Coupon Report modal showing the option set to include active and expired codes.

The exported CSV file will show all of the coupon codes from your selected definitions. In addition, the following information will be shown for each code:

  • Customer email
  • Klaviyo profile ID
  • Klaviyo coupon ID
  • Coupon name
  • Sent date
  • Expiration date
  • Code expiration status
  • Code definition
Export uploaded coupon information

Export uploaded coupon information

  1. Navigate to Content > Coupons in Klaviyo's left-hand navigation.
  2. Toggle to Uploaded Coupons.
    The Uploaded Coupons tab selected on the Coupons page.
  3. Find your coupon and click the 3 dots next to it.
  4. Click Export.
    The 3 dots dropdown showing next to an example coupon on the Uploaded Coupons tab with the option to Export selected.
  5. On the Export Code Report modal that appears, select whether you want to export:
    • Active and expired codes (the default)
    • Active codes only
    • Expired codes only
  6. Choose whether you want to include:
    • Sent codes
    • Available codes
    • All codes
  7. Click Export Coupon Report.
    The Export Coupon Report modal showing the options to include Active and expired codes and Sent codes selected.

The resulting CSV file will show both unassigned and assigned codes, and will include the following columns: 

  • Unique code
  • Email
  • Klaviyo profile ID
  • Klaviyo coupon ID
  • Current coupon name
  • Assigned date
  • Expiration date
  • Code status
  • Coupon definition
  • Definition start
  • Definition end
Additional resources

Additional resources

 

 

 

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