Understanding Klaviyo's search bar functionality

Estimated 3 minute read
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Updated Dec 24, 2024, 6:55 PM EST
You will learn

You will learn

Learn how to use Klaviyo’s search functionality to navigate the platform quickly and efficiently. The search bar, located in the top menu in Klaviyo, processes text-based commands to deliver relevant search results and help you find what you need in the platform.


The search bar in the top bar of Klaviyo showing an example search for

About Klaviyo search

About Klaviyo search

What Klaviyo search functionality supports:

  • Personal language settings
    • The search bar surfaces results to your query in your personal account language. For example, if your personal language setting is set to Spanish and you input a query in Spanish, results will be in Spanish. 
  • Up to 10 results per query
    • Klaviyo automatically surfaces the most relevant suggestions for your text-based command, showing up to 10 results per query.
  • Partial search queries
    • Klaviyo will immediately begin suggesting pages and actions based on your input, even if it is an incomplete command (e.g., inputting “dash” will return results for “Dashboard,” “Analytics dashboard,” etc.)

What Klaviyo search functionality does not support:

  • Navigation to pages that have a unique ID 
    • The search bar can not provide shortcuts to navigate to pages with Unique IDs (e.g., a custom report that you’ve created or into the editor one of your live flows when you search its name). 
Using the Klaviyo search bar

Using the Klaviyo search bar

To use search functionality, simply select the search bar in Klaviyo and start typing your query. Immediately, Klaviyo will begin suggesting the most relevant actions, pages, sections, or related searches based on your input.

Using Command+K (on a Mac) or Control+K (on a PC) on your keyboard automatically opens the search bar on pages with the search field.

Types of search results

Types of search results

When you input a search query, Klaviyo displays different types of search results: 

  1. Create actions (pencil icon)
    • Jump directly to an area to perform a specific task.
      • For example, searching “Campaign” includes a create action to Create campaign, which opens the new campaign creation modal.
  2. Navigation actions (arrow icon)
    • Direct pathways to specific pages or sections within Klaviyo.
      • For example, searching “Flows” offers navigation actions to the flows section. If multiple pages or sections match your query, Klaviyo provides multiple navigation action options.
  3. Refined search options (magnifying glass icon)
    • Suggested queries for searching related content in other areas of the platform.
      • For example, searching “new” shows options like Search new in specific sections (e.g., campaigns, flows, sign-up forms, etc.). Selecting Search ‘new’ in sign-up forms finds any forms containing the word “new.”

The Klaviyo search bar respects user-level permissions, displaying only the pages and actions that you have access to. If you attempt to search for something you don’t have access to, a restricted access notification displays instead of the navigation options.

Recently searched items 

Recently searched items 

If you are looking for a term you recently used or frequently use, the search field shows this history at the bottom of your list. 

Additional resources

Additional resources

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