Understanding Klaviyo's search bar functionality

You will learn

Learn how to use Klaviyo’s search functionality to navigate the platform quickly and efficiently. The search bar, located in the left sidebar on desktop, processes text-based commands to deliver relevant search results and help you find what you need in the platform.

About Klaviyo search

What Klaviyo search functionality supports:

• Personal language settings
  • The search bar surfaces results to your query in your personal account language. For example, if your personal language setting is set to Spanish and you input a query in Spanish, results will be in Spanish.
• Up to 10 results per query
  • Klaviyo automatically surfaces the most relevant suggestions for your text-based command, showing up to 10 results per query.
• Partial search queries
  • Klaviyo begins suggesting pages and actions based on your input, even if it is incomplete. For example, entering “dash” can return Home and Analytics dashboards.

What Klaviyo search functionality does not support:

• Navigation to pages that have a unique ID
  • The search bar cannot provide shortcuts to pages with unique IDs (e.g., a custom report that you’ve created or the editor of one of your live flows when you search its name).

Using the Klaviyo search bar

1. Select Search in Klaviyo’s navigation.
2. Enter your query. Klaviyo suggests actions, pages, sections, or related searches based on your input.
3. Select a result to open it. You can also use the up and down arrow keys to highlight a result, then press Enter.

Using Command+K (on a Mac) or Control+K (on a PC) on your keyboard automatically opens the search bar on pages with the search field.

Types of search results

When you input a search query, Klaviyo displays different types of search results:

1. Create actions (pencil icon)
   • Jump directly to an area to perform a specific task.
     • For example, searching “Campaign” includes a create action to Create campaign, which opens the campaign creation panel.
2. Navigation actions (arrow icon)
   • Direct pathways to specific pages or sections within Klaviyo.
     • For example, searching “Flows” offers navigation actions to the flows section. If multiple pages or sections match your query, Klaviyo provides multiple navigation action options.
3. Refined search options (magnifying glass icon)
   • Suggested queries for searching related content in other areas of the platform.
     • For example, searching “new” shows options like Search 'new' in specific sections (e.g., campaigns, flows, sign-up forms, etc.). Selecting Search 'new' in sign-up forms opens the sign-up forms list with “new” entered as the search term so you can find matching forms.

Recently viewed

Open the search bar with the search field empty to see up to 3 recent selections under Recently viewed. These include pages and section searches you selected from the search results. Select an item to revisit it.

Additional resources