How to View Your Account's Payment History

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Overview

A payment history can simplify how you organize your financial records, alert you to any potential issues with payment processing, and allow you to keep track of what plan upgrades you’ve made and when. In Klaviyo, you can view the amount, a short description, status, and date of each payment. If you click into a particular payment, you will also see a detailed invoice that you can download and print for your records.

View Your Payment History

To navigate to your payment history, click on the account dropdown in the upper right-hand corner, and select Account. 

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Next, click on the Billing tab and select Payment History from the dropdown.

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The first page of your Payment History will display your ten most recent payments.

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There are three columns visible in Payment History:

  • Invoice
    The Invoice column displays the date, invoice ID, a short summary indicating the size of the plan you paid for, and a link to a more detailed invoice for each individual payment.
  • Amount
    The Amount column displays the total amount of your payment on that date.

  • Payment Status
    The Payment Status column tells you whether a payment was made and, if so, when. If your payment failed, this will also be reflected here.

For a more detailed view of each payment, click on the date of your invoice under the Invoice column.

You can also download a copy of your invoice. To do so, hover over the specific row for your desired invoice and click Download.

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In each invoice, you will see the name, street address, and email address of your organization. You will also see the last four digits of the card that was charged for the payment.

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