Key best practice flows are automatically added to your account when you sign up and as you add integrations. To view them, navigate to the Flows tab. Default flow emails are set up with sensible defaults and customized with the theme options you set when you sign up. All prebuilt flow emails are set to send manually by default, so potential recipients can queue up, but no emails will be sent until you've had an opportunity to review the timing and content of each email. When you're ready, you can enable a prebuilt flow to start sending automatically.
Klaviyo also has a comprehensive Flow Library with a number of prebuilt flows spanning the customer lifecycle. New prebuilt flows will be added to the Flow Library on a regular basis as we develop new best practices to share.
If you accidentally delete a default prebuilt flow, want to start with a fresh copy, or want to browse new ideas, you can add any prebuilt flow by clicking on the Browse Ideas button. This will bring you directly to the Flows Library, where you will have many different types of flows to choose from. You are able to sort available flows by type, goal, and integration.
You will also be brought to the Flow Library when you click Create Flow in the Flows tab to create a new flow.
Adding a Prebuilt Flow
When you find a flow that you would like to add to your account, click on it to see the preview modal. Here, you'll see:
- A live preview of what the flow looks like
- A short description of the flow's goal
- How the flow is tagged
- The flow's name (editable)
- The tag that will be added to the flow (editable)
- The flow's trigger (editable in some cases)
- Any necessary prerequisites for using the flow
Once you click Create Flow, you will be brought to the visual flow builder where you can edit and customize the flow to suit your needs.