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.universalMenuItem-module--imageContainer--4f7d3{margin-bottom:0}.universalMenuItem-module--universalMenuItem--06da1:hover .universalMenuItem-module--imageContainer--4f7d3:after{opacity:.25}.universalMenuItem-module--universalMenuItem--06da1:hover .universalMenuItem-module--image--3209e{transform:scale(1.1)}.universalMenuItem-module--imageContainer--4f7d3{border-radius:.4rem;overflow:hidden}.universalMenuItem-module--imageContainer--4f7d3:after{background-color:var(--color-core-charcoal);border-radius:var(--layout-navigation-image-border-radius);bottom:0;content:"";display:block;height:100%;left:0;opacity:0;overflow:hidden;position:absolute;right:0;top:0;transition:opacity var(--transition-navigation-image-duration) ease-in-out;width:100%;z-index:10}.universalMenuItem-module--image--3209e{transform:scale(1);transition:transform var(--transition-navigation-image-duration) ease-in-out}.universalMenuItem-module--trailingMark--dc2f1{background-color:currentColor;display:inline-block;height:.7em;-webkit-mask-image:var(--icon-carat-right);mask-image:var(--icon-carat-right);-webkit-mask-position:center center;mask-position:center center;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-size:.45rem;mask-size:.45rem;width:1.6rem}.universalMenuItem-module--isBanner--1968c{align-items:flex-start;border-radius:4px;cursor:unset;display:flex;flex-direction:column;grid-column:1/span 9;justify-content:space-between}.universalMenuItem-module--isBanner--1968c:hover:before{background-color:unset;border-radius:unset;bottom:unset;content:unset;left:unset;position:unset;right:unset;top:unset;z-index:unset}@media screen and (min-width:1024px){.universalMenuItem-module--isBanner--1968c{align-items:center;background-color:#f4f3f3;flex-direction:row;max-width:unset;padding:8px 12px;width:75%}}.universalMenuItem-module--iconAndLabelConatiner--a4aff{align-items:center;display:flex;flex-direction:row;gap:4px}.universalMenuItem-module--button--cbebd{border-width:1px;font-size:12px;font-weight:400;line-height:10px;margin-left:12px;margin-top:16px;padding:10px 14px}@media screen and (min-width:1024px){.universalMenuItem-module--button--cbebd{margin-left:0;margin-right:18px;margin-top:0}}.universalMenuItem-module--isBanner--1968c .universalMenuItem-module--description--057a9{margin-left:18px}.scrollDepthIndicator-module--scrollDepthIndicator--c5c60{background-color:var(--color-scroll-depth-indicator,var(--color-core-poppy));height:.4rem;left:0;position:absolute;top:0;transition:width .15s linear;width:var(--layout-scroll-depth-indicator-width,0);z-index:-1}@media screen and (min-width:1024px){.scrollDepthIndicator-module--scrollDepthIndicator--c5c60{bottom:0;top:unset}}.skipButton-module--skipButton--4b8d1{background:var(--color-core-white);left:50%;opacity:0;pointer-events:none;position:absolute;text-align:center;transform:translate(-50%,-45px);z-index:12}@media screen and (min-width:576px){.skipButton-module--skipButton--4b8d1{background:var(--color-core-charcoal);color:var(--color-core-white);left:.5rem;transform:translateY(-35px)}}.skipButton-module--skipButton--4b8d1:focus{opacity:1;pointer-events:auto;transform:translate(-50%,.6rem)}@media screen and (min-width:576px){.skipButton-module--skipButton--4b8d1:focus{transform:translateY(.6rem)}}.alertBar-module--alertBar--097a8{background:var(--image-alert-bar-background,var(--color-alert-bar-background,var(--color-lemon)));background-position:50%;background-repeat:no-repeat;background-size:cover;clip-path:inset(0 0 100% 0);color:var(--color-alert-bar-text,var(--color-charcoal));font-size:1.4rem;font-weight:400;line-height:2rem;padding-bottom:1rem;padding-top:1rem;position:sticky;top:var(--layout-navigation-bottom-edge);transition:top var(--transition-navigation-duration) ease-out;visibility:hidden;width:100%;z-index:9}.alertBar-module--reveal--25b3b{animation-duration:var(--transition-navigation-duration);animation-fill-mode:forwards;animation-name:alertBar-module--reveal--25b3b;animation-timing-function:ease-out}.alertBar-module--scrolled--f80a5{animation-name:alertBar-module--hide--f61bc}.alertBar-module--content--1f40d{padding:0 2.4rem;text-align:center;text-decoration:none}.alertBar-module--content--1f40d>*{display:inline}.alertBar-module--icon--cacd0{margin-right:.8rem}.alertBar-module--message--6b0fb b,.alertBar-module--message--6b0fb strong{font-weight:500}.alertBar-module--chevron--6381e{margin:.2rem 0 .2rem .6rem;transform:rotate(270deg);transition:translate .125s ease-in-out}.alertBar-module--content--1f40d:hover .alertBar-module--chevron--6381e{translate:.4rem 0 0}.alertBar-module--dismiss--1227d{-webkit-appearance:none;appearance:none;-webkit-appearance:button;background:none;border:none;color:inherit;cursor:pointer;font:inherit;padding:.4rem;position:absolute;right:var(--layout-grid-horizontal-padding);top:.2rem}.alertBar-module--grid--32deb{display:flex;justify-content:center;position:relative}@keyframes alertBar-module--reveal--25b3b{0%{clip-path:inset(0 0 100% 0);visibility:hidden}to{clip-path:inset(0 0 0 0);visibility:visible}}@keyframes alertBar-module--hide--f61bc{0%{clip-path:inset(0 0 0 0);visibility:visible}to{clip-path:inset(0 0 100% 0);visibility:hidden}}.grid-module--grid--1de98{column-gap:var(--layout-grid-column-gap);display:grid;grid-template-columns:repeat(var(--layout-grid-columns),1fr);grid-template-rows:repeat(var(--layout-grid-rows),1fr);margin:0 auto;max-width:var(--layout-grid-max-width);padding:0 var(--layout-grid-horizontal-padding);row-gap:var(--layout-grid-row-gap);@media screen and (min-width:576px){--layout-grid-columns:12;--layout-grid-horizontal-padding:3.6rem}@media screen and (min-width:768px){--layout-grid-horizontal-padding:3.6rem}@media screen and (min-width:992px){--layout-grid-horizontal-padding:6.4rem}@media screen and (min-width:1024px){--layout-grid-horizontal-padding:4.4rem}@media screen and (min-width:1200px){--layout-grid-horizontal-padding:6rem}@media screen and (min-width:1366px){--layout-grid-horizontal-padding:8.3rem}}.archiveCard-module--archiveCardShadow--15741{transition:outline .25s ease-in-out,box-shadow .25s ease-in-out;&:focus,&:hover{box-shadow:0 6px 12px 0 rgba(0,0,0,.11);outline:3px solid var(--color-poppy)}&:focus-visible{outline-offset:0}&:active{box-shadow:0 13px 37px 0 rgba(0,0,0,.21);outline:3px solid var(--color-poppy)}}.archiveCard-module--archiveCard--e89b2{border-radius:.875rem;box-shadow:0 .4rem .6rem -.1rem rgba(16,24,40,.1),0 .2rem .4rem -.2rem rgba(16,24,40,.1);cursor:pointer;display:inline-flex;flex-direction:column;flex-shrink:0;grid-column:2/span 6;max-width:34rem;outline:1px solid transparent;overflow:hidden;text-decoration:none;width:100%}.archiveCard-module--white--11950{background-color:var(--color-white)}.archiveCard-module--lightSand--c8c5f{background-color:var(--color-light-sand)}@media screen and (min-width:576px){.archiveCard-module--archiveCard--e89b2{grid-column:span 4;max-width:24rem}}@media screen and (min-width:768px){.archiveCard-module--archiveCard--e89b2{max-width:33.6rem}}@media screen and (min-width:1024px){.archiveCard-module--archiveCard--e89b2{max-width:29.6rem}}@media screen and (min-width:1200px){.archiveCard-module--archiveCard--e89b2{max-width:34.4rem}}@media screen and (min-width:1366px){.archiveCard-module--archiveCard--e89b2{max-width:38.4rem}}.archiveCard-module--cardHeader--afa33{align-items:flex-start;background:linear-gradient(180deg,#fbcbc4 .01%,hsla(7,100%,71%,.46));display:flex;flex-direction:column;gap:3.6rem;padding:3.7rem 2.4rem 3.1rem}.archiveCard-module--klaviyoFlag--cbea1{fill:var(--color-poppy);font-size:1.7rem}.archiveCard-module--postText--8f33a{flex-shrink:1;overflow:hidden;padding:3.1rem 2.4rem 2.4rem}.archiveCard-module--postSubText--ba810{overflow:hidden}.archiveCard-module--postTitle--cdfbf{margin-bottom:1.2rem;overflow:hidden}.list-module--eyebrow--4acbe{color:var(--color-navigation-eyebrow,var(--color-poppy));font-family:var(--font-family-monospace);font-size:1.2rem;font-weight:400;letter-spacing:1.2px;line-height:1.2rem;position:absolute;text-transform:uppercase;top:2.8rem}.list-module--list--4a599{padding-top:3.2rem;position:relative}.list-module--list--4a599:has(.list-module--eyebrow--4acbe){padding-top:5.4rem}.list-module--childList--7120e{display:flex;flex-direction:column;gap:2rem}.list-module--label--3187e{margin-bottom:0}.list-module--label--3187e~.list-module--childList--7120e{margin-top:2rem}@media screen and (min-width:1024px){.list-module--label--3187e~.list-module--childList--7120e{margin-top:2.4rem}}.list-module--list--4a599.list-module--cta--fde78,.list-module--list--4a599.list-module--inline_list--8731d{grid-column:1/-1}.list-module--inline_list--8731d .list-module--childList--7120e{flex-direction:row;flex-wrap:wrap;gap:2rem 2.8rem}.list-module--list--4a599.list-module--link_list--6f3ae.list-module--wide--6e616{grid-column:span 6}.list-module--link_list--6f3ae.list-module--wide--6e616 .list-module--childList--7120e{column-gap:2.4rem;display:grid;grid-template-columns:1fr}.list-module--list--4a599.list-module--link_list--6f3ae.list-module--condensed--63011{grid-column:span 2}.list-module--resource_list--e52c5 .list-module--childList--7120e li{position:relative}.list-module--resource_list--e52c5 .list-module--childList--7120e li:after{background-color:var(--color-navigation-divider);bottom:-1.2rem;content:"";height:1px;left:0;position:absolute;right:0}.list-module--resource_list--e52c5 .list-module--childList--7120e li:last-of-type:after{content:none}.list-module--list--4a599.list-module--six_column--c56ee{grid-column:1/-1}.list-module--six_column--c56ee .list-module--childList--7120e{display:flex;flex-direction:column}.list-module--visual_list--1ec2c .list-module--childList--7120e{display:grid;gap:.8rem;grid-template-columns:repeat(2,1fr)}.list-module--callToAction--fe71a{margin-top:2rem}.list-module--list--4a599.list-module--drilldown--1f701{padding-top:0;.list-module--eyebrow--4acbe{font-family:var(--font-family-sohne);font-size:1.4rem;letter-spacing:normal;line-height:2rem;margin-bottom:.8rem;padding-block:.4rem;padding-inline:1.2rem;position:static;text-transform:none}.list-module--childList--7120e{gap:.8rem}.list-module--item--370a8{font-size:var(--font-size-body);line-height:1.5;padding-block:.4rem;padding-inline:1.2rem}details[open]{.list-module--childList--7120e{padding-left:.8rem}summary .list-module--item--370a8{font-size:1.8rem;line-height:2.4rem;padding:1.6rem 0}}}@media screen and (min-width:1024px){.list-module--eyebrow--4acbe{top:0}.list-module--list--4a599.list-module--lower--e1f4b.list-module--cta--fde78:not(:has(.list-module--eyebrow--4acbe)){padding-top:0}.list-module--list--4a599:has(.list-module--eyebrow--4acbe){padding-top:3.2rem}.list-module--link_list--6f3ae.list-module--wide--6e616 .list-module--childList--7120e{grid-template-columns:repeat(2,1fr)}.list-module--six_column--c56ee .list-module--childList--7120e{column-gap:2.4rem;display:grid;grid-template-columns:repeat(6,1fr)}.list-module--six_column--c56ee .list-module--callToAction--fe71a{margin-top:0;position:absolute;right:0;text-align:right;top:0;width:auto}.list-module--isBanner--a5af1{display:none}}.drawer-module--drawer--50be8{--transition-navigation-duration:0.25s;background-color:hsla(180,2%,92%,.2);box-shadow:inset 0 4px 4px 0 rgba(63,63,65,.05);margin:0 -3.2rem;padding:0 3.2rem 3.2rem}.drawer-module--drawer--50be8 .drawer-module--list--87d04{display:block}@media screen and (min-width:1024px){.drawer-module--drawer--50be8{background-color:var(--color-white);box-shadow:unset;clip-path:inset(0 0 100% 0);left:0;margin:0;max-height:calc(100vh - var(--layout-navigation-height));overflow-y:scroll;padding:0;padding-top:var(--layout-navigation-vertical-padding);position:absolute;right:0;top:calc(var(--layout-navigation-height) - var(--layout-navigation-vertical-padding));transition:clip-path var(--transition-navigation-duration,.5s) ease-out,visibility var(--transition-navigation-duration,.5s) ease-out;visibility:hidden}.drawer-module--drawer--50be8:focus-within,.drawer-module--drawer--50be8:hover{clip-path:inset(0 0 0 0);visibility:visible;.drawer-module--content--7e2c4{opacity:var(--navigation-drawer-opacity,1)}}.drawer-module--content--7e2c4{opacity:var(--navigation-drawer-opacity,0);padding-bottom:4.8rem;padding-top:2.4rem;transition:opacity .3s ease-out .25s}.drawer-module--column--dfc39{grid-column:span 3}.drawer-module--drawer--50be8 .drawer-module--list--87d04{display:grid;margin:0 auto;padding:0 var(--layout-grid-horizontal-padding)}.drawer-module--drawer--50be8 .drawer-module--list--87d04.drawer-module--lower--66bd1{margin-top:4.8rem;padding-top:2.4rem}.drawer-module--lower--66bd1{position:relative}.drawer-module--lower--66bd1:before{background-color:var(--color-navigation-divider);content:"";height:1px;left:50%;max-width:calc(min(var(--layout-grid-max-width), 100vw) - var(--layout-grid-horizontal-padding)*2);position:absolute;transform:translateX(-50%);width:100%}}.drawer-module--drawer--50be8.drawer-module--drilldown--aad2b{background-color:var(--color-navigation-background);padding-left:4rem;.drawer-module--column--dfc39{border-bottom:1px solid var(--color-storm-shade);margin-bottom:1.6rem;padding-bottom:1.6rem}}.universalNavigation-module--universalNavigation--4342d{--color-cta-primary:var(--color-core-charcoal);--color-cta-secondary:var(--color-core-white);--color-navigation-background:var(--color-light-sand);--color-navigation-divider:hsla(214,7%,60%,.25);--color-navigation-eyebrow:var(--color-core-poppy);--color-navigation-featured-link:var(--color-core-charcoal);--color-navigation-hover-underline:var(--color-core-poppy);--color-navigation-link:var(--color-core-charcoal);--color-navigation-link-description:var(--color-core-cool-gray-800);--color-navigation-text:var(--color-core-charcoal);--color-navigation-menu-item-hover-background:#f4f4f3;background-color:var(--color-navigation-background);color:var(--color-navigation-text);height:var(--layout-navigation-height);padding-bottom:var(--layout-navigation-vertical-padding);padding-top:var(--layout-navigation-vertical-padding);position:sticky;top:var(--layout-navigation-top,4rem);transition:all var(--transition-navigation-duration) ease-out;z-index:10}.universalNavigation-module--universalNavigation--4342d.universalNavigation-module--dark--60cd5{--color-navigation-background:var(--color-core-charcoal);--color-navigation-text:var(--color-core-white);--color-cta-primary:var(--color-core-white);--color-cta-secondary:var(--color-core-charcoal)}.universalNavigation-module--universalNavigation--4342d.universalNavigation-module--invertOnHover--dc12b:focus-within,.universalNavigation-module--universalNavigation--4342d.universalNavigation-module--invertOnHover--dc12b:hover{--color-navigation-background:var(--color-core-white);--color-navigation-text:var(--color-core-charcoal);--color-cta-primary:var(--color-core-charcoal);--color-cta-secondary:var(--color-core-white)}.universalNavigation-module--universalNavigation--4342d.universalNavigation-module--scrolled--720c3{top:var(--layout-navigation-top,0)}.universalNavigation-module--universalNavigation--4342d ul{list-style:none;margin:0;padding:0}.universalNavigation-module--container--39f3e{align-items:center;display:flex;gap:0;height:100%}.universalNavigation-module--logoContainer--87d62{height:100%;margin-right:2.8rem;overflow:hidden;position:relative;transition:all var(--transition-navigation-duration) ease-out;width:12rem;z-index:1}.universalNavigation-module--flag--a7155,.universalNavigation-module--logo--0f451{position:absolute;transition:transform var(--transition-navigation-duration) ease-out,visibility var(--transition-navigation-duration) ease-out;z-index:2}.universalNavigation-module--logo--0f451{top:.4rem;transform:translateX(0);transition-delay:.125s;width:12rem}.universalNavigation-module--flag--a7155{top:.5rem;transform:translateX(-125%);transition-delay:0s;visibility:hidden;width:3rem}.universalNavigation-module--universalNavigation--4342d.universalNavigation-module--scrolled--720c3 .universalNavigation-module--logoContainer--87d62{width:3rem}.universalNavigation-module--universalNavigation--4342d.universalNavigation-module--scrolled--720c3 .universalNavigation-module--logo--0f451{transform:translateX(-125%);transition-delay:0s;visibility:hidden}.universalNavigation-module--universalNavigation--4342d.universalNavigation-module--scrolled--720c3 .universalNavigation-module--flag--a7155{transform:translateX(0);transition-delay:.25s;visibility:visible}.universalNavigation-module--universalNavigation--4342d:not(.universalNavigation-module--scrolled--720c3) .universalNavigation-module--logoContainer--87d62.universalNavigation-module--helpCenterLogo--437e1{transform:scale(1.33)}.universalNavigation-module--nav--bca88{display:none}.universalNavigation-module--mobileMenuToggle--8c94a{height:100%;margin-left:1.2rem}.universalNavigation-module--toggleButton--eb0f2{align-items:center;cursor:pointer;display:flex;height:100%;justify-content:center}.universalNavigation-module--list--1c3da{display:flex}.universalNavigation-module--list--1c3da.universalNavigation-module--ctaList--6ddca{display:flex;gap:1.2rem;margin-left:auto}.universalNavigation-module--ctaList--6ddca .universalNavigation-module--ctaListItem--5c2f9{display:none}.universalNavigation-module--ctaList--6ddca .universalNavigation-module--ctaListItem--5c2f9:first-of-type{display:block}.universalNavigation-module--link--5ad12{--color-navigation-link:var(--color-navigation-text);font-size:1.4rem;height:100%;line-height:1.4rem}div.universalNavigation-module--link--5ad12>span{pointer-events:none}.universalNavigation-module--link--5ad12:focus:before,.universalNavigation-module--link--5ad12:hover:before{content:none}.universalNavigation-module--listItem--f5218 .universalNavigation-module--link--5ad12{padding:1.6rem 0;position:relative}.universalNavigation-module--listItem--f5218.universalNavigation-module--hasChildren--8ef12 .universalNavigation-module--link--5ad12:focus~.universalNavigation-module--drawer--4e69f,.universalNavigation-module--listItem--f5218.universalNavigation-module--hasChildren--8ef12 .universalNavigation-module--link--5ad12:hover~.universalNavigation-module--drawer--4e69f{--navigation-drawer-opacity:1;--transition-navigation-duration:0.5s;clip-path:inset(0 0 0 0);display:block;visibility:visible}.universalNavigation-module--listItem--f5218.universalNavigation-module--hasChildren--8ef12 .universalNavigation-module--link--5ad12:after{fill:currentColor;background-color:currentColor;bottom:0;content:"";-webkit-mask-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='8' height='4' fill='none' viewBox='0 0 8 4'%3E%3Cpath fill='%23232426' fill-rule='evenodd' d='M.646.146a.5.5 0 0 1 .708 0L4 2.793 6.646.146a.5.5 0 1 1 .708.708l-3 3a.5.5 0 0 1-.708 0l-3-3a.5.5 0 0 1 0-.708Z' clip-rule='evenodd'/%3E%3C/svg%3E");mask-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='8' height='4' fill='none' viewBox='0 0 8 4'%3E%3Cpath fill='%23232426' fill-rule='evenodd' d='M.646.146a.5.5 0 0 1 .708 0L4 2.793 6.646.146a.5.5 0 1 1 .708.708l-3 3a.5.5 0 0 1-.708 0l-3-3a.5.5 0 0 1 0-.708Z' clip-rule='evenodd'/%3E%3C/svg%3E");-webkit-mask-position:center center;mask-position:center center;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-size:.7rem;mask-size:.7rem;position:absolute;right:-.4rem;top:0;transform:rotate(0deg);transition:transform .125s ease 0s;width:1.6rem;z-index:2}.universalNavigation-module--cta--8b7a5{background-color:var(--color-cta-primary);border:1px solid var(--color-cta-primary);border-radius:5.2rem;color:var(--color-cta-secondary);display:block;font-size:1.4rem;font-weight:400;line-height:1.4rem;margin:0;padding:1.2rem 2rem;width:auto}.universalNavigation-module--cta--8b7a5:hover:before{content:none}.universalNavigation-module--primary--228b7:hover,.universalNavigation-module--secondary--5f87a{background-color:transparent;color:var(--color-cta-primary)}.universalNavigation-module--secondary--5f87a:hover{background-color:var(--color-cta-primary);border-color:var(--color-cta-primary);color:var(--color-cta-secondary)}.universalNavigation-module--tertiary--820ae{background:transparent;border:none;color:var(--color-cta-primary);padding:1.2rem 0}@media screen and (min-width:576px){.universalNavigation-module--ctaList--6ddca .universalNavigation-module--ctaListItem--5c2f9{display:block}}@media screen and (min-width:1024px){.universalNavigation-module--nav--bca88{background-color:transparent;display:block;height:100%;overflow:unset;padding:0;position:static;width:auto}.universalNavigation-module--nav--bca88:before{content:unset;display:none}.universalNavigation-module--list--1c3da{align-items:stretch;display:flex;flex-direction:row;gap:2rem;height:100%}.universalNavigation-module--listItem--f5218{height:100%}.universalNavigation-module--listItem--f5218 .universalNavigation-module--link--5ad12{padding:0}.universalNavigation-module--listItem--f5218.universalNavigation-module--hasChildren--8ef12 .universalNavigation-module--link--5ad12{margin-right:1.6rem}.universalNavigation-module--listItem--f5218 .universalNavigation-module--link--5ad12 span:after{background-color:var(--color-navigation-hover-underline);bottom:.2rem;clip-path:inset(0 100% 0 0);content:"";height:.2rem;left:0;position:absolute;right:0;transition:clip-path .3s ease-in-out}.universalNavigation-module--listItem--f5218:focus-within .universalNavigation-module--link--5ad12 span:after,.universalNavigation-module--listItem--f5218:hover .universalNavigation-module--link--5ad12 span:after{clip-path:inset(0 0 0 0)}.universalNavigation-module--listItem--f5218.universalNavigation-module--hasChildren--8ef12:focus-within .universalNavigation-module--link--5ad12:after,.universalNavigation-module--listItem--f5218.universalNavigation-module--hasChildren--8ef12:hover .universalNavigation-module--link--5ad12:after{transform:rotate(180deg)}.universalNavigation-module--mobileMenuToggle--8c94a{display:none}}.universalNavigation-module--academyLogoutButton--08c04{cursor:pointer;height:100%;text-align:left;width:100%}.mobile-module--mobileMenuDialog--e5097{--color-cta-primary:var(--color-charcoal);--color-cta-secondary:var(--color-white);--color-navigation-background:var(--color-white);--color-navigation-divider:#eaebeb;--color-navigation-text:var(--color-charcoal);--dialog-width:33.4rem;background-color:var(--color-navigation-background);border:none;color:var(--color-navigation-text);flex-direction:column;height:100%;left:100%;max-height:none;overflow-y:scroll;padding:3.2rem;position:fixed;top:0;width:var(--dialog-width)}.mobile-module--mobileMenuDialog--e5097[open]{animation-duration:.5s;animation-fill-mode:forwards;animation-name:mobile-module--reveal--74f5a;animation-timing-function:ease-out;display:flex}.mobile-module--mobileMenuDialog--e5097[open].mobile-module--hide--c47a1{animation-duration:.5s;animation-fill-mode:forwards;animation-name:mobile-module--hide--c47a1;animation-timing-function:ease-out}.mobile-module--mobileMenuDialog--e5097::backdrop{background-color:rgba(35,36,38,.3)}.mobile-module--mobileMenuDialog--e5097 .mobile-module--nav--556a9{display:flex;flex-direction:column;flex-grow:1;gap:2rem}.mobile-module--mobileMenuDialog--e5097 .mobile-module--listItem--f51d4:not(:has(details[open])){border-bottom:1px solid var(--color-navigation-divider)}.mobile-module--closeContainer--d995e{display:flex;justify-content:flex-end;margin-bottom:1.2rem}.mobile-module--close--a6d58{--layout-close-icon-size:1.6rem;--layout-close-button-padding:0.2rem;--layout-close-button-size:calc(var(--layout-close-icon-size) + var(--layout-close-button-padding)*2);background-color:currentColor;cursor:pointer;height:var(--layout-close-button-size);-webkit-mask-image:var(--icon-close);mask-image:var(--icon-close);-webkit-mask-position:center center;mask-position:center center;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-size:var(--layout-close-icon-size);mask-size:var(--layout-close-icon-size);padding:var( --layout-close-button-padding);width:var(--layout-close-button-size)}.mobile-module--list--96a14{flex-direction:column}.mobile-module--mobileMenuDialog--e5097 .mobile-module--ctaList--3fbe9{display:flex;gap:1.2rem;margin-top:auto;text-align:center}.mobile-module--ctaList--3fbe9 a{justify-content:center}.mobile-module--utilityList--bfedc{display:flex;flex-direction:column;gap:.4rem}.mobile-module--utilityList--bfedc .mobile-module--utilityLink--b66e3{padding:.8rem 0}.mobile-module--mobileMenuDialog--e5097 .mobile-module--utilityLink--b66e3 svg{width:1.6rem}.mobile-module--listItem--f51d4 .mobile-module--link--25371{font-size:1.8rem;line-height:2.4rem;padding:1.6rem 0;position:relative}.mobile-module--drilldown--a0b1e summary>:after,.mobile-module--listItem--f51d4.mobile-module--hasChildren--35e8e .mobile-module--link--25371:after{fill:currentColor;background-color:currentColor;bottom:0;content:"";-webkit-mask-image:var(--icon-chevron);mask-image:var(--icon-chevron);-webkit-mask-position:center center;mask-position:center center;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-size:1.6rem;mask-size:1.6rem;position:absolute;right:.2rem;top:0;transform:rotate(0deg);transition:transform .125s ease 0s;width:1.6rem;z-index:2}.mobile-module--listItem--f51d4.mobile-module--hasChildren--35e8e details[open] .mobile-module--link--25371:after{transform:rotate(180deg)}.mobile-module--link--25371{--color-navigation-link:var(--color-navigation-text);font-size:1.4rem;height:100%;line-height:1.4rem}.mobile-module--link--25371:hover:before{content:none}@keyframes mobile-module--reveal--74f5a{0%{left:100%;visibility:hidden}to{left:calc(100% - var(--dialog-width));visibility:visible}}@keyframes mobile-module--hide--c47a1{0%{left:calc(100% - var(--dialog-width));visibility:visible}to{left:100%;visibility:hidden}}.mobile-module--drilldown--a0b1e{.mobile-module--closeContainer--d995e{background-color:var(--color-navigation-background);padding:16px;position:absolute;right:16px;top:16px;z-index:5}&.mobile-module--mobileMenuDialog--e5097{--color-navigation-background:var(--color-dark-charcoal,#1d1e20);--color-navigation-divider:var(--color-storm-shade);--color-navigation-eyebrow:var(--color-gray-70);--color-navigation-featured-link:var(--color-white);--color-navigation-text:var(--color-white);--color-navigation-link:var(--color-navigation-text);--color-navigation-menu-item-hover-background:transparent;--dialog-width:100%;max-width:100%;padding-top:64px;&[open]{animation-duration:1ms;&.mobile-module--hide--c47a1{animation-duration:1ms}}&::backdrop{background-color:var(--color-navigation-background)}.mobile-module--listItem--f51d4:not(:has(details[open])){border-bottom:none}}.mobile-module--listItem--f51d4.mobile-module--hasChildren--35e8e .mobile-module--link--25371:after,summary>:after{transform:rotate(-90deg)}summary>:after{right:3.2rem}.mobile-module--listItem--f51d4.mobile-module--hasChildren--35e8e details[open] .mobile-module--link--25371:after{display:none}details[open]{background-color:var(--color-navigation-background);bottom:0;left:0;overflow-x:hidden;overflow-y:scroll;padding:16px 32px 32px;position:fixed;right:0;top:0;z-index:2;&>summary{margin-left:-12px;margin-right:28px;padding-left:32px;position:relative;&:before{background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='14' fill='none' viewBox='0 0 16 14'%3E%3Cpath stroke='%23fff' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.67' d='M6.444 12.445 1 7m0 0 5.444-5.444M1 7h14'/%3E%3C/svg%3E");background-position:50%;background-repeat:no-repeat;background-size:contain;content:"";display:block;height:14px;left:0;position:absolute;top:22px;width:16px}&>:after{display:none}}}}.dropdownButton-module--dropdownButton--3a8c9{--border-radius:5.2rem;--padding-horizontal:2rem;--padding-horizontal-half:calc(var(--padding-horizontal)/2);--padding-vertical:1.2rem;background-color:var(--color-charcoal);border-radius:var(--border-radius);color:var(--color-white);display:inline-flex;font-size:1.4rem;font-weight:400;line-height:1.4rem;position:relative}.dropdownButton-module--dropdownButton--3a8c9 .dropdownButton-module--children--e306b{padding:var(--padding-vertical) var(--padding-horizontal-half) var(--padding-vertical) var(--padding-horizontal)}.dropdownButton-module--dropdownButton--3a8c9 a{text-decoration:none}.dropdownButton-module--dropdownButton--3a8c9 svg{transition:transform .125s ease-in-out}.dropdownButton-module--dropdownButton--3a8c9>span{font-size:16px;padding-top:var(--padding-vertical)}.dropdownButton-module--dropdownButton--3a8c9 .dropdownButton-module--dropdownTrigger--ba4e3{border-bottom-right-radius:var(--border-radius);border-left:1px solid rgba(0,0,0,.2);border-top-right-radius:var(--border-radius);color:var(--color-white);cursor:pointer;padding:var(--padding-vertical) var(--padding-horizontal) var(--padding-vertical) var(--padding-horizontal-half)}.dropdownButton-module--dropdownButton--3a8c9 .dropdownButton-module--dropdownTrigger--ba4e3:hover{background-color:color-mix(in srgb,var(--color-charcoal) 75%,#000)}.dropdownButton-module--dropdownButton--3a8c9 .dropdownButton-module--dropdown--e96e8{background-color:var(--color-light-sand);border-radius:4px;box-shadow:var(--box-shadow-sm);color:var(--color-charcoal);display:none;left:0;padding:var(--padding-vertical) var(--padding-horizontal);position:absolute;right:0;top:calc(100% + .2rem);z-index:2}.dropdownButton-module--dropdownButton--3a8c9 .dropdownButton-module--dropdown--e96e8 li,.dropdownButton-module--dropdownButton--3a8c9 .dropdownButton-module--dropdown--e96e8 ul{-webkit-appearance:none;appearance:none;list-style:none;margin:0;padding:0}.dropdownButton-module--dropdownButton--3a8c9 .dropdownButton-module--dropdown--e96e8 ul{display:flex;flex-direction:column;gap:calc(var(--padding-vertical)*2)}.dropdownButton-module--dropdownButton--3a8c9.dropdownButton-module--open--a9223 .dropdownButton-module--dropdown--e96e8{display:block}.dropdownButton-module--dropdownButton--3a8c9.dropdownButton-module--open--a9223 .dropdownButton-module--dropdownTrigger--ba4e3{background-color:color-mix(in srgb,var(--color-charcoal) 75%,#000)}.dropdownButton-module--dropdownButton--3a8c9.dropdownButton-module--open--a9223 svg{transform:rotate(180deg)}.statusIndicator-module--indicator--1e818{background-color:var(--color-gray-70);border-radius:50%;height:1.2rem;width:1.2rem}.statusIndicator-module--indicator--1e818.statusIndicator-module--none--db24a{background-color:#2fcb66}.statusIndicator-module--indicator--1e818.statusIndicator-module--minor--eeb98{background-color:#f4cc47}.statusIndicator-module--indicator--1e818.statusIndicator-module--major--856cb{background-color:#e67d23}.statusIndicator-module--indicator--1e818.statusIndicator-module--critical--33def{background-color:#e85142}.statusIndicator-module--indicator--1e818.statusIndicator-module--maintenance--ca09e{background-color:#3598da}.statusIndicator-module--indicatorLink--cd727{align-items:center;column-gap:.8rem;display:flex;text-decoration:none}.statusIndicator-module--statusText--1abf4{text-transform:lowercase}.statusIndicator-module--statusText--1abf4:first-letter{text-transform:uppercase}.statusIndicator-module--statusText--1abf4 span{font-size:1.6rem;margin:0 0 0 .4rem}.statusIndicator-module--klaviyoStatusIndicator--bc063{color:var(--color-white);column-gap:.8rem}.statusIndicator-module--klaviyoStatusIndicator--bc063 .statusIndicator-module--indicatorLink--cd727,.statusIndicator-module--klaviyoStatusIndicator--bc063 .statusIndicator-module--statusText--1abf4{font-size:1.2rem;font-weight:400;line-height:4rem}.statusIndicator-module--klaviyoStatusIndicator--bc063 .statusIndicator-module--indicator--1e818{height:.8rem;width:.8rem}.utilityNavigation-module--utilityNavigation--8a1eb{--color-utility-navigation-background:var(--color-charcoal);--color-utility-navigation-text:var(--color-white);--color-utility-navigation-border:hsla(0,0%,100%,.05);--color-utility-navigation-divider:hsla(0,0%,100%,.15);--font-utility-navigation-font-size:1.2rem;--layout-utility-navigation-link-horizontal-padding:0.8rem;background-color:var(--color-utility-navigation-background);color:var(--color-utility-navigation-text);font-size:var(--font-utility-navigation-font-size);font-weight:400;line-height:var(--font-utility-navigation-font-size);position:sticky;top:0;transition:top var(--transition-navigation-duration) ease-out;z-index:10}.utilityNavigation-module--grid--38187{display:block}.utilityNavigation-module--scrolled--44758{top:calc(var(--layout-navigation-utility-height, 4rem)*-1)}.utilityNavigation-module--container--ddbea{border-bottom:1px solid var(--color-utility-navigation-border);display:flex;height:var(--layout-navigation-utility-height,4rem);justify-content:flex-end;margin-left:calc(var(--layout-utility-navigation-link-horizontal-padding)*-1);margin-right:calc(var(--layout-utility-navigation-link-horizontal-padding)*-1);padding-left:var(--layout-utility-navigation-link-horizontal-padding);padding-right:var(--layout-utility-navigation-link-horizontal-padding);position:relative}@media screen and (min-width:1024px){.utilityNavigation-module--container--ddbea{justify-content:space-between}}.utilityNavigation-module--utility--320f0{display:none;margin-left:calc(var(--layout-utility-navigation-link-horizontal-padding)*-1)}@media screen and (min-width:1024px){.utilityNavigation-module--utility--320f0{display:block}.utilityNavigation-module--utility--320f0+.utilityNavigation-module--children--64be7{left:50%;transform:translateX(-50%)}}.utilityNavigation-module--children--64be7{align-items:center;bottom:0;display:flex;left:0;position:absolute;top:0}.utilityNavigation-module--actions--73e17{align-items:center;display:flex;gap:3.2rem;margin-left:auto}.utilityNavigation-module--siteActions--af941{font-size:1.6rem;line-height:1.6rem}.utilityNavigation-module--siteActions--af941 .utilityNavigation-module--link--8767f{border:none;padding:0}.utilityNavigation-module--siteActions--af941~.utilityNavigation-module--platformActions--ede27{position:relative}.utilityNavigation-module--siteActions--af941~.utilityNavigation-module--platformActions--ede27:before{background-color:var(--color-utility-navigation-divider);content:"";height:1.6rem;left:calc(var(--layout-utility-navigation-link-horizontal-padding)*-2);position:absolute;top:-.2rem;width:1px}.utilityNavigation-module--linkList--a42ee{display:flex;gap:.8rem;list-style:none;margin:0;padding:0}.utilityNavigation-module--listItem--9ad94{padding:1.3rem var(--layout-utility-navigation-link-horizontal-padding) 1.2rem}.utilityNavigation-module--listItem--9ad94:has(a[aria-current=true]){border-bottom:.3rem solid var(--color-poppy)}.utilityNavigation-module--link--8767f{--color-navigation-link:var(--color-white);--layout-navigation-hover-horizontal-padding:0.8rem;--layout-navigation-hover-vertical-padding:0.8rem;display:inline-block;font-size:var(--font-utility-navigation-font-size);line-height:var(--font-utility-navigation-font-size);margin-bottom:-1px;max-width:unset;text-decoration:none;width:auto}.utilityNavigation-module--link--8767f:after{content:"";display:block;height:.3rem;position:absolute;width:100%}.utilityNavigation-module--platformActions--ede27{--color-navigation-link:var(--color-utility-navigation-text);--font-universal-menu-item-font-size:var(--font-utility-navigation-font-size);--font-universal-menu-item-font-weight:500;--font-universal-menu-item-line-height:var(--font-utility-navigation-font-size)}@media screen and (min-width:1024px){.utilityNavigation-module--platformActions--ede27{padding-right:2.1rem}}.utilityNavigation-module--platformActions--ede27 .utilityNavigation-module--link--8767f{font-weight:500}.utilityNavigation-module--platformActions--ede27 .utilityNavigation-module--linkList--a42ee{gap:1.6rem}.header-module--header--8182f{--layout-navigation-vertical-padding:2rem;--layout-navigation-height:calc(4rem + var(--layout-navigation-vertical-padding)*2);--layout-navigation-utility-height:4rem;--layout-navigation-top:var(--layout-navigation-utility-height);--layout-navigation-bottom-edge:calc(var(--layout-navigation-height) + var(--layout-navigation-top));--transition-navigation-duration:0.5s;display:contents;position:sticky;top:0}.header-module--header--8182f.header-module--scrolled--3f89d{--layout-navigation-top:0rem;--layout-navigation-vertical-padding:1rem}.header-module--header--8182f.header-module--minimal--cc63a{--layout-navigation-utility-height:0}.languageSelector-module--languageMenu--a925a{background-color:var(--color-language-menu-background);border:.1rem solid var(--color-language-menu-border);border-radius:.8rem;bottom:calc(var(--layout-language-button-height) + .2rem);box-shadow:.8rem .8rem 2.4rem 0 var(--color-language-menu-box-shadow);display:none;padding:3.6rem;position:absolute;right:calc((var(--layout-language-menu-width) + var(--layout-language-menu-padding)*2)/-2);width:calc(var(--layout-language-menu-width) + var(--layout-language-menu-padding)*2);z-index:4}.languageSelector-module--languageSelector--d019f{--color-language-text:var(--color-core-white);--color-language-country-text:#919193;--color-language-menu-background:var(--color-navigation-menu-item-hover-background,#2b2c2f);--color-language-menu-border:rgba(57,58,60,.6);--color-language-menu-box-shadow:rgba(0,0,0,.16);--layout-language-button-height:2rem;--layout-language-menu-width:14rem;--layout-language-menu-padding:3.6rem;color:var(--color-language-text);display:inline-block;margin-top:2.8rem;position:relative}.languageSelector-module--languageSelector--d019f.languageSelector-module--open--1f2e2 .languageSelector-module--languageMenu--a925a{display:block}.languageSelector-module--languageSelector--d019f.languageSelector-module--open--1f2e2 .languageSelector-module--chevron--44d6a{transform:rotate(180deg)}@media screen and (min-width:1024px){.languageSelector-module--languageSelector--d019f{margin-top:0}}.languageSelector-module--cotton--c7815{color:var(--color-core-charcoal)}.languageSelector-module--currentLanguage--4c816{align-items:center;-webkit-appearance:none;appearance:none;background:none;border:none;color:inherit;cursor:pointer;display:flex;font-size:1.4rem;line-height:var(--layout-language-button-height,2rem);padding:0}.languageSelector-module--currentLanguageName--47676{margin-left:.8rem;margin-right:.5rem}.languageSelector-module--chevron--44d6a{transform:rotate(0deg);transition:transform .125s ease}.languageSelector-module--languageList--2d9c1{display:flex;flex-direction:column;gap:1.6rem;list-style:none;margin:0;padding:0}.languageSelector-module--listItem--c5797{font-size:1.4rem;line-height:1.4rem}.languageSelector-module--link--554bd{--color-navigation-menu-item-hover-background:#919193;color:var(--color-language-text);display:flex;gap:1rem;position:relative;text-decoration:none}.languageSelector-module--link--554bd:hover{--color-language-text:var(--color-core-charcoal);--color-language-country-text:var(--color-core-charcoal)}.languageSelector-module--link--554bd:before{background-color:var(--color-navigation-menu-item-hover-background)}.languageSelector-module--languageCountry--d0910{color:var(--color-language-country-text)}.universalFooterMenu-module--dropdown--897af[open] .universalFooterMenu-module--menuTitle--2224b .universalFooterMenu-module--label--0bfa9:after{transform:rotate(180deg);transition-delay:.1s}.universalFooterMenu-module--menuTitle--2224b{cursor:pointer;font-size:1.8rem;font-weight:400;line-height:2.4rem;list-style:none;padding-right:2.4rem;position:relative}.universalFooterMenu-module--menuTitle--2224b::-webkit-details-marker,.universalFooterMenu-module--menuTitle--2224b::marker{display:none}.universalFooterMenu-module--menuTitle--2224b .universalFooterMenu-module--label--0bfa9:after{fill:currentColor;background-color:currentColor;bottom:0;content:"";height:100%;-webkit-mask-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' fill='%23fff' viewBox='0 0 9 5'%3E%3Cpath d='M.88 0 4.5 3.101 8.12 0 9 .914 4.5 5 0 .914.88 0Z'/%3E%3C/svg%3E");mask-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' fill='%23fff' viewBox='0 0 9 5'%3E%3Cpath d='M.88 0 4.5 3.101 8.12 0 9 .914 4.5 5 0 .914.88 0Z'/%3E%3C/svg%3E");-webkit-mask-position:center center;mask-position:center center;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-size:1.6rem;mask-size:1.6rem;position:absolute;right:0;top:0;transform:rotate(0deg);transition:transform .125s ease 0s;width:1.6rem}@media screen and (min-width:1024px){.universalFooterMenu-module--menuTitle--2224b{cursor:default;font-family:var(--font-family-sans-serif);font-size:1.2rem;font-weight:600;letter-spacing:1.2px;line-height:1.2rem;text-transform:uppercase}.universalFooterMenu-module--menuTitle--2224b .universalFooterMenu-module--label--0bfa9:after{display:none}}.universalFooterMenu-module--menuList--a6c60{list-style:none;padding:1.8rem 0 0}@media screen and (min-width:1024px){.universalFooterMenu-module--menuList--a6c60{padding:1.6rem 0 0}}.universalFooterMenu-module--menuListItem--8c6d6{padding:1rem 0}@media screen and (min-width:1024px){.universalFooterMenu-module--menuListItem--8c6d6{padding:.8rem 0}}.universalFooter-module--footer--89b2b{--color-navigation-divider:#313234;--color-navigation-featured-link:var(--color-white);--color-navigation-link:#afafaf;--color-navigation-menu-item-hover-background:#2b2c2f;--layout-navigation-hover-horizontal-padding:1.2rem;--layout-navigation-hover-vertical-padding:0.8rem;background-color:var(--color-core-charcoal);color:var(--color-core-white);font-family:var(--font-family-sans-serif);padding:2.4rem 0}@media screen and (min-width:1024px){.universalFooter-module--footer--89b2b{padding:4.8rem 0 3.6rem}}@media screen and (max-width:1023px){.universalFooter-module--footer--89b2b.universalFooter-module--minimal--b82cf .universalFooter-module--languageSelector--8104b{margin-bottom:1.6rem}}.universalFooter-module--footer--89b2b.universalFooter-module--cotton--adf21{background-color:var(--color-core-cotton);color:var(--color-core-charcoal)}.universalFooter-module--grid--92d2d{grid-template-rows:repeat(5,auto)}.universalFooter-module--footerNav--af7dd{grid-column:1/-1;order:0}.universalFooter-module--beFooter--43e35{grid-column:1/-1}.universalFooter-module--menuContainer--e97ff{list-style:none;padding:0}@media screen and (min-width:1024px){.universalFooter-module--menuContainer--e97ff{column-gap:var(--layout-grid-column-gap);display:grid;grid-template-columns:repeat(var(--layout-grid-columns),1fr);grid-template-rows:min-content auto;row-gap:4.8rem}}.universalFooter-module--menuColumnListItem--e4cf3{border-bottom:1px solid var(--color-navigation-divider);grid-column:span 3;padding:2rem 0}.universalFooter-module--menuColumnListItem--e4cf3:first-of-type{grid-column:span 6;grid-row:1/-1;padding-top:.8rem}@media screen and (min-width:1024px){.universalFooter-module--menuColumnListItem--e4cf3:first-of-type{padding-top:0}.universalFooter-module--menuColumnListItem--e4cf3{border:none;padding-top:0}}@media screen and (min-width:1366px){.universalFooter-module--menuColumnListItem--e4cf3{grid-column:span 2}}.universalFooter-module--languageSelector--8104b{grid-column:1/-1;line-height:2rem;order:1}@media screen and (min-width:1024px){.universalFooter-module--languageSelector--8104b{grid-column:span 3;order:4}}.universalFooter-module--logo--08f56{grid-column:1/-1;margin:7.2rem 0 2.4rem;order:2}.universalFooter-module--logo--08f56 svg{height:auto;width:17.5rem}@media screen and (min-width:1024px){.universalFooter-module--logo--08f56{margin:8.8rem 0 3.6rem}.universalFooter-module--logo--08f56 svg{width:29.4rem}}.universalFooter-module--social--76386{--layout-navigation-hover-horizontal-padding:0.4rem;--layout-navigation-hover-vertical-padding:0.4rem;display:inline-flex;gap:1.2rem;grid-column:1/-1;margin-bottom:2.4rem;order:3}.universalFooter-module--social--76386 svg{width:100%}@media screen and (min-width:1024px){.universalFooter-module--social--76386{margin-bottom:7.8rem}}.universalFooter-module--socialLink--46bb3{align-items:center;color:var(--color-white);display:flex;justify-content:center;min-width:1.6rem;width:1.6rem}.universalFooter-module--socialIconText--a14b4{clip:rect(0 0 0 0);clip-path:inset(50%);height:1px;overflow:hidden;position:absolute;white-space:nowrap;width:1px}.universalFooter-module--legal--8b2ef{--layout-navigation-hover-horizontal-padding:0.4rem;--layout-navigation-hover-vertical-padding:0.4rem;color:var(--color-navigation-link);display:flex;flex-direction:column;font-size:1.2rem;font-weight:400;gap:.8rem;grid-column:1/-1;line-height:1.2rem;order:4}@media screen and (min-width:1024px){.universalFooter-module--legal--8b2ef{align-items:center;flex-direction:row;gap:3.6rem;grid-column:4/span 9;justify-content:flex-end}}.universalFooter-module--cotton--adf21{color:var(--color-core-charcoal)}.universalFooter-module--legalNavigation--4c431{display:inline-flex;flex-wrap:wrap;gap:.8rem}@media screen and (min-width:1024px){.universalFooter-module--legalNavigation--4c431{gap:1.6rem}}.universalFooter-module--legalLink--20909{font-size:inherit;font-weight:inherit;line-height:inherit;width:auto}.universalFooter-module--privacy--d9430{-webkit-appearance:none;appearance:none;background:none;border:none;margin:0;padding:0}#ot-sdk-btn.optanon-show-settings.universalFooter-module--privacy--d9430,#ot-sdk-btn.ot-sdk-show-settings.universalFooter-module--privacy--d9430{-webkit-appearance:none;appearance:none;background:none;border:none;font-size:inherit;line-height:inherit;margin:0;padding:0;transition:none}#ot-sdk-btn.optanon-show-settings.universalFooter-module--cotton--adf21,#ot-sdk-btn.ot-sdk-show-settings.universalFooter-module--cotton--adf21{color:var(--color-core-charcoal)}#ot-sdk-btn.optanon-show-settings.universalFooter-module--cotton--adf21:hover,#ot-sdk-btn.ot-sdk-show-settings.universalFooter-module--cotton--adf21:hover{background-color:transparent;color:var(--color-core-charcoal)}#ot-sdk-btn.optanon-show-settings.universalFooter-module--charcoal--7aba0,#ot-sdk-btn.ot-sdk-show-settings.universalFooter-module--charcoal--7aba0{color:var(--color-navigation-link)}#ot-sdk-btn.optanon-show-settings.universalFooter-module--charcoal--7aba0:hover,#ot-sdk-btn.ot-sdk-show-settings.universalFooter-module--charcoal--7aba0:hover{background-color:transparent;color:var(--color-navigation-link)}.header-module--styledHeader--5e7f6{background-color:var(--color-sand-tint);input:focus-visible{outline:1px dashed var(--color-charcoal);outline-offset:2px}}.klaviyoForm-module--klaviyoFormIframe--138ab{background:transparent;border:0;width:100%}.search-module--tabResults--67abf{display:flex;flex-direction:column;grid-column:2;height:100%}.search-module--tabResults--67abf ol{display:flex;flex-direction:column;gap:2.4rem;list-style:none;padding-left:0}.search-module--tabResults--67abf ol li:not(:last-of-type){border-bottom:1px solid var(--color-sand-shade);padding-bottom:1.6rem}.search-module--link--26940{color:var(--color-charcoal);display:block;font-size:1.8rem;line-height:3rem;margin-bottom:.8rem;text-underline-offset:.2rem}.search-module--link--26940 em{font-style:normal;font-weight:500}.search-module--link--26940:hover{color:var(--color-charcoal)}.search-module--viewAllWrapper--1ebfb{margin-top:3.2rem;text-align:center}.search-module--snippet--8d866{display:block;font-size:1.6rem;line-height:2.4rem}.search-module--snippet--8d866 em{font-style:normal;font-weight:500}.search-module--instantSearchNoResults--c5f14{padding:1.2rem 1.6rem}.search-module--noResultsWrapper--e959f{align-items:center;display:flex;flex-direction:column;gap:2.4rem;grid-column:-1/1}.search-module--noResultsWrapper--e959f svg{height:2rem}.search-module--instantResults--6849d{background:#fff;border-radius:4px;box-shadow:0 .9rem 1.8rem rgba(0,0,0,.15);height:300px;margin-top:.4rem;overflow:auto;position:absolute;text-align:left;width:100%;z-index:3}.search-module--instantResults--6849d .search-module--noResultsWrapper--e959f{padding-bottom:1.5rem}.search-module--instantResults--6849d .search-module--tabResults--67abf{height:auto}.search-module--instantResults--6849d .search-module--tabResults--67abf ol{gap:0;padding:0;width:100%}.search-module--instantResults--6849d .search-module--tabResults--67abf ol li{border-bottom:0;list-style-type:none;padding-bottom:0;width:100%}.search-module--instantResults--6849d .search-module--tabResults--67abf ol li a{color:var(--color-charcoal);font-size:1.6rem;line-height:1.5;margin:0;overflow:hidden;padding:1.2rem 1.6rem;text-decoration:none;width:100%}.search-module--instantResults--6849d .search-module--tabResults--67abf ol li a:focus-visible,.search-module--instantResults--6849d .search-module--tabResults--67abf ol li a:hover{background-color:var(--color-sand-tint);outline:none}.search-module--instantResultCategory--464a4{background-color:#fff;padding:1.6rem 1.6rem .8rem;position:relative;position:sticky;top:0}.search-module--instantResultCategory--464a4:after{border-bottom:1px solid var(--color-sand-shade);bottom:0;content:" ";display:block;position:absolute;width:calc(100% - 3.2rem)}.formText-module--base--e7d47{--form-text-font-size:1.4rem;--form-text-line-height:1.42;font-family:var(--font-family-sohne);font-size:var(--form-text-font-size);font-weight:400;line-height:var(--form-text-line-height)}.formText-module--large--ed3b6{--form-text-font-size:var(--font-size-body);--form-text-line-height:1.5}.formText-module--small--01bb0{--form-text-font-size:1.2rem;--form-text-line-height:1.5}.searchBox-module--styledSearchBox--28a99{color:var(--color-charcoal);max-width:64rem;position:relative;width:100%}.searchBox-module--searchIcon--0f8e8{font-size:2.5rem;left:1.2rem;position:absolute;top:50%;transform:translateY(-50%);z-index:1}.searchBox-module--resetButton--d5f09{background:transparent;border:0;font-size:1.6rem;margin:0;padding:0;position:absolute;right:1.2rem;top:50%;transform:translateY(-50%);z-index:1}.searchBox-module--resetButton--d5f09:focus-visible{outline:1px dashed;outline-offset:2px}.searchBox-module--searchInputStyles--6b0c5{border:1px solid var(--color-charcoal);border-radius:8px;filter:drop-shadow(0 6px 12px rgba(0,0,0,.11));height:5.2rem;padding:1rem 3.5rem 1rem 4.5rem;width:100%}.filter-accordion-module--headerContainer--26b7f{align-items:center;background:transparent;border:0;cursor:pointer;display:flex;flex-direction:row;font-size:1.6rem;font-weight:500;justify-content:space-between;padding-bottom:.8em;padding-top:1.2rem;width:100%;&:focus-visible{outline:1px dashed var(--color-core-charcoal)}}details[open]{.filter-accordion-module--chevron--c5046{transform:rotate(1turn)}}.filter-accordion-module--chevron--c5046{cursor:pointer;height:20px;transform:rotate(180deg);transition:all .45s ease;width:20px}summary{list-style:none}summary::-webkit-details-marker{display:none}.filter-accordion-module--content--96958{padding-bottom:1.6rem}.radio-group-module--radioGroup--e6df7{--color-border-default-disabled:#959697;--color-background-default-disabled:#eaedef;-webkit-appearance:none;appearance:none;border:none;display:flex;flex-direction:column;gap:.8rem;margin:0 0 2.5rem;padding:0;label{color:inherit;cursor:pointer;display:inline-flex;font-size:1.6rem;gap:.8rem;margin:0}input{-webkit-appearance:none;appearance:none;background-color:transparent;border:2px solid var(--color-storm);border-radius:100%;box-sizing:border-box;height:2rem;margin:.3rem 0 0;width:2rem}}.radio-group-module--dark--3d3db{color:var(--color-light-sand);input{border:2px solid var(--color-light-sand);&:checked{border-width:5px}}}.radio-group-module--light--519bc{color:var(--color-charcoal-tint);input{border:2px solid var(--color-storm);&:checked{border-color:var(--color-charcoal);border-width:5px}}}.radio-group-module--small--1c4e7{input{height:1.6rem;width:1.6rem;&:checked{border-width:4px}}label{font-size:1.4rem}}.radio-group-module--errorLabel--c8a32{color:var(--color-error-red);margin-bottom:1.7rem;margin-top:.8rem;-webkit-user-select:none;user-select:none}.radio-group-module--error--73c79{input{border-color:var(--color-error-red)}}.radio-group-module--disabled--ca5d9{input{background:var(--color-background-default-disabled);border-color:var(--color-border-default-disabled);cursor:not-allowed;&:checked{border-color:var(--color-border-default-disabled);border-width:2px}}label{cursor:not-allowed}}.toggle-module--toggle--b403f{align-items:center;display:flex;gap:1.2rem;justify-content:space-between}.toggle-module--toggle--b403f.toggle-module--wide--9d2c6{gap:0}.toggle-module--toggleButtonContainer--3f3f0{background-color:var(--color-sand-tint);border-radius:4px;display:flex;gap:.8rem;padding:4px}.toggle-module--wide--9d2c6 .toggle-module--toggleButtonContainer--3f3f0{width:100%}.toggle-module--toggleButton--6071f{align-items:center;background-color:var(--color-transparent);border:1px solid var(--color-transparent);border-radius:4px;color:var(--color-gray-70);cursor:pointer;display:flex;flex:1 1;justify-content:center;min-height:3.5rem;min-width:3.5rem;padding:0;transition:all .2s ease-in-out;>svg{fill:currentColor;height:2.4rem;transition:all .2s ease-in-out;width:2.4rem}&:focus-visible{outline:1px dashed var(--color-charcoal);outline-offset:2px}}.toggle-module--lightVariant--bae00 .toggle-module--toggleButtonContainer--3f3f0{background-color:var(--color-white);border:1px solid var(--color-gray-40)}.toggle-module--lightVariant--bae00 .toggle-module--toggleButton--6071f{color:var(--color-charcoal)}.toggle-module--rounded--70972 .toggle-module--toggleButton--6071f,.toggle-module--rounded--70972 .toggle-module--toggleButtonContainer--3f3f0{border-radius:100rem}.toggle-module--toggleButton--6071f.toggle-module--selected--ffea6{background-color:var(--color-white);border:1px solid var(--color-charcoal);color:var(--color-charcoal)}.toggle-module--lightVariant--bae00 .toggle-module--toggleButton--6071f.toggle-module--selected--ffea6{background-color:var(--color-sand-shade);border-color:var(--color-sand-shade)}.toggle-module--text--d4f73{font-size:1.6rem;font-weight:500;line-height:1.5;margin:8px}.toggle-module--text--d4f73.toggle-module--short--36f23{font-size:1.2rem;line-height:1.2;margin:0}.toggle-module--toggleButtonContainer--3f3f0.toggle-module--short--36f23{align-items:center;max-height:4.4rem;padding:3px}.toggle-module--lightVariant--bae00 .toggle-module--toggleButton--6071f.toggle-module--short--36f23{max-height:32px}.toggle-module--lightVariant--bae00 .toggle-module--toggleButton--6071f.toggle-module--selected--ffea6.toggle-module--lavender--fa762{background-color:var(--color-lavender)}.toggle-module--pricing--b0b21 .toggle-module--toggleButton--6071f.toggle-module--selected--ffea6{background-color:var(--color-charcoal);color:var(--color-white)}.toggle-module--pricingText--424dc{font-size:1.4rem!important;font-style:normal;font-weight:500;line-height:20px}.toggle-module--darkVariant--85dab .toggle-module--toggleButtonContainer--3f3f0{background-color:var(--color-dark-charcoal)}.unified-search-input-module--unifiedSearch--a43fd{flex-direction:column;margin-bottom:1rem;position:relative;width:100%}.unified-search-input-module--unifiedSearch--a43fd.unified-search-input-module--dark--6659f{color:var(--color-charcoal)}.unified-search-input-module--searchIcon--e7680{height:2.4rem!important;left:1.2rem;position:absolute;top:calc(50% - 1.2rem);width:2.4rem}.unified-search-input-module--cancelIcon--23a89{height:1.6rem;width:1.6rem}.unified-search-input-module--cancelButton--38f1c{background-color:var(--color-transparent);border:0;border-radius:2px;cursor:pointer;height:1.6rem;opacity:1;padding:0;pointer-events:all;position:absolute;right:1.2rem;top:calc(50% - .8rem);transition:opacity .2s ease-in-out;width:1.6rem;&:focus-visible{outline:1px dashed var(--color-charcoal);outline-offset:2px}}.unified-search-input-module--input--d0854{background-color:var(--color-white);border:1px solid var(--color-gray-70);border-radius:6px;color:var(--color-charcoal);padding:1rem 3.6rem 1rem 4.4rem;width:100%;&::placeholder{color:var(--color-gray-90)}&:focus-visible{outline:1px dashed var(--color-charcoal);outline-offset:2px}&:placeholder-shown+.unified-search-input-module--cancelButton--38f1c{opacity:0;pointer-events:none}}.unified-search-result-grid-item-module--truncate--3cfb7 .unified-search-result-grid-item-module--description--21f74{-webkit-line-clamp:3;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.unified-search-result-grid-item-module--description--21f74{margin-bottom:1.6rem}.unified-search-result-grid-item-module--truncate--3cfb7 .unified-search-result-grid-item-module--title--11631{-webkit-line-clamp:2;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.unified-search-result-grid-item-module--title--11631{margin-bottom:.8rem;text-decoration:none}.unified-search-result-grid-item-module--divider--0ffa8{border-bottom:1px solid var(--color-sand-shade);flex-grow:1;margin-bottom:1.6rem}.unified-search-result-grid-item-module--pillType--164b2{margin-bottom:1.6rem}.unified-search-result-grid-item-module--searchResult--04d02{background-color:var(--color-white);border-radius:8px;box-shadow:8px 0 0 0 rgba(141,6,6,.5);box-shadow:0 6px 12px 0 rgba(0,0,0,.11);color:var(--color-charcoal);display:flex;flex-direction:column;outline:1px solid transparent;padding:1.6rem;position:relative;text-decoration:none;transition:.2s ease}.unified-search-result-grid-item-module--searchResult--04d02 mark{background:transparent;font-weight:700}.unified-search-result-grid-item-module--searchResult--04d02:hover{box-shadow:1px 1px 9px #dbdbdb!important;transform:scale(1.03)}.unified-search-result-grid-item-module--searchResult--04d02.unified-search-result-grid-item-module--onDarkBackground--999bb:hover{box-shadow:1px 1px 9px var(--color-dark-charcoal)!important}.unified-search-result-grid-item-module--gettingStarted--ea2f0{border-left:8px solid var(--color-core-sky-500)}.unified-search-result-grid-item-module--quickGuide--a1b7f{border-left:8px solid var(--color-lavender)}.unified-search-result-grid-item-module--bestPractice--332c7{border-left:8px solid var(--color-poppy)}.unified-search-result-grid-item-module--liveTraining--905ce{border-left:8px solid var(--color-charcoal)}.unified-search-result-grid-item-module--course--3d67d{border-left:8px solid var(--color-sage)}.unified-search-result-grid-item-module--certificate--287f5{border-left:8px solid var(--color-lemon);.unified-search-result-grid-item-module--title--11631{text-wrap:pretty;max-width:150px}}.unified-search-result-grid-item-module--courseStatus--209cb{align-items:center;display:flex;gap:10px}.unified-search-result-grid-item-module--postContent--3aad1{display:flex;justify-content:space-between}.unified-search-result-grid-item-module--partnerPill--7c760{align-items:center;background-color:#000;border-radius:14px;display:flex;gap:10px;padding:4px 8px}.unified-search-result-grid-item-module--badge--acf3e{margin-right:16px;max-height:59px;max-width:59px;position:absolute;right:0}.unified-search-result-list-item-module--description--bf682{-webkit-line-clamp:3;-webkit-box-orient:vertical;display:-webkit-box;margin-bottom:.8rem;overflow:hidden}.unified-search-result-list-item-module--title--b0466{display:block;margin-bottom:.4rem;padding:0;text-decoration:underline}.unified-search-result-list-item-module--searchResult--93cc2 mark{background:transparent;color:inherit;font-weight:700}.unified-search-result-list-item-module--searchResult--93cc2{color:inherit}.unified-search-results-module--title--53c43{border-bottom:1px solid var(--color-sand);margin-bottom:1.6rem;padding:1.6rem 0 .8rem}.unified-search-results-module--searchResults--fc514{container-name:searchResults;container-type:inline-size;width:100%}.unified-search-results-module--searchResults--fc514.unified-search-results-module--dark--a3c7d .unified-search-results-module--title--53c43{border-color:var(--color-gray-70)}.unified-search-results-module--grid--d88e7{column-gap:4.2rem;display:grid;grid-template-columns:minmax(27rem,1fr);margin-bottom:2rem;row-gap:4rem;@container (min-width: calc(27rem * 2 + 4.2rem)){grid-template-columns:repeat(2,minmax(27rem,1fr))}@container (min-width: calc(27rem * 3 + 4.2rem)){grid-template-columns:repeat(3,minmax(27rem,1fr))}@container (min-width: calc(26.8rem * 4 + calc(3 * 4.2rem))){grid-template-columns:repeat(4,minmax(26.8rem,1fr))}}.unified-search-results-module--list--5affd{display:flex;flex-direction:column;gap:4rem;margin-bottom:2rem}.unified-search-results-module--viewAllButton--c3dff{margin-bottom:3.2rem}.unified-search-results-module--viewMoreButton--a8cc5{margin-top:1.6rem}.unifiedSearchNoResults-module--unifiedSearchNoResults--624bf{padding-top:1.2rem}.unifiedSearchNoResults-module--title--8ecd3{font-size:1.8rem;font-weight:500;line-height:2.8rem;padding-bottom:.8rem}.unifiedSearchNoResults-module--subTitle--7196e{margin-bottom:4rem}.unifiedSearchNoResults-module--suggestedSearchesTitle--7cfd7{font-size:1.8rem;font-weight:500;font-weight:400;line-height:2.8rem;margin-bottom:.5rem}ul.unifiedSearchNoResults-module--suggestedSearches--41280{list-style-type:none;padding:0;li{align-items:center;display:flex;gap:.8rem;margin-bottom:1.6rem;svg{height:20px;margin-top:3px}}}.checkbox-module--checkboxContainer--20824{--color-border-default-disabled:#959697;--color-background-default-disabled:#eaedef;display:flex;gap:1.6rem}.checkbox-module--checkbox--d49b4{position:relative;label{cursor:pointer;font-size:1.6rem}.checkbox-module--checkboxLabel--5b6f9.checkbox-module--error--2ba0c{border-color:var(--color-error-red)}.checkbox-module--checkboxLabel--5b6f9{background-color:inherit;border:2px solid;border-color:inherit;border-radius:.6rem;height:2rem;margin-top:.3rem;position:absolute;width:2rem}input[type=checkbox]{visibility:hidden}input[type=checkbox]:checked+.checkbox-module--checkboxLabel--5b6f9{background-color:inherit;border-color:inherit}input[type=checkbox]:checked+.checkbox-module--checkboxLabel--5b6f9:after{opacity:1}}.checkbox-module--dark--2d6f3{color:var(--color-white);.checkbox-module--checkboxLabel--5b6f9{border:2px solid var(--color-white)}.checkbox-module--checkboxLabel--5b6f9:after{border:2px solid var(--color-charcoal);border-right:none;border-top:none;content:"";height:.5rem;left:.3rem;opacity:0;position:absolute;top:.4rem;transform:rotate(-45deg);width:1rem}input[type=checkbox]:checked+.checkbox-module--checkboxLabel--5b6f9{background-color:var(--color-white);border-color:var(--color-white)}}.checkbox-module--light--85984{color:var(--color-charcoal);.checkbox-module--checkboxLabel--5b6f9{border:2px solid var(--color-gray-70)}.checkbox-module--checkboxLabel--5b6f9:after{border:1.5px solid var(--color-white);border-right:none;border-top:none;content:"";height:.5rem;left:.3rem;opacity:0;position:absolute;top:.4rem;transform:rotate(-45deg);width:1rem}input[type=checkbox]:checked+.checkbox-module--checkboxLabel--5b6f9{background-color:var(--color-charcoal);border-color:var(--color-charcoal)}}.checkbox-module--small--a2292{.checkbox-module--checkboxContainer--20824{gap:1rem}.checkbox-module--checkboxLabel--5b6f9{height:1.6rem;width:1.6rem}label{font-size:1.4rem}.checkbox-module--checkboxLabel--5b6f9:after{left:.1rem;top:.2rem}}.checkbox-module--error--2ba0c{color:var(--color-error-red)}.checkbox-module--disabled--638c7{.checkbox-module--checkboxLabel--5b6f9{background:var(--color-background-default-disabled);border-color:var(--color-border-default-disabled)}label{pointer-events:none}}.tableOfContents-module--tableOfContents--8cbb7{position:sticky}.tableOfContents-module--tableOfContents--8cbb7 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Verstehen, wie Klaviyo die Metrik-Aktivitäten für Flow überwacht | Klaviyo Help Center Du wirst lernen Du wirst lernen
Erfahre, wie Klaviyo dich bei ungewöhnlichen Aktivitäten mit E-Commerce Metrik überwacht und alarmiert, die zum Auslösen von Flows in deinem Klaviyo Konto verwendet werden. Wenn die Aktivität einer Metrik plötzlich abnimmt, wirst du benachrichtigt, damit du das mögliche Problem beheben kannst. Diese Art der Überwachung wird auch als Anomalieerkennung bezeichnet.
Welche Metrik wird überwacht? Welche Metrik wird überwacht?
Metrik-Benachrichtigungen unterstützen E-Commerce-Metriken wie " Bestellung aufgegeben" , " Bestellung erfüllt", "Bezahlvorgang gestartet" und " In den Warenkorb gelegt" und unterstützen auch benutzerdefinierte Metrik-Einstellungen mit Klaviyo's Metrik API und Events API .
Bevor du beginnst Bevor du beginnst
Falls du das noch nicht getan hast, aktiviere und konfiguriere eine E-Commerce-Integration in deinem Konto. Um loszulegen, schau dir die Liste der E-Commerce-Integrationen von Klaviyo an. Andernfalls arbeitest du mit einem Entwickler zusammen, um eine benutzerdefinierte Integration über die API von Klaviyozu erstellen .
Wie die Metrik-Überwachung funktioniert Wie die Metrik-Überwachung funktioniert
Klaviyo wird dich warnen, wenn die Aktivität in einem deiner E-Commerce Metrik-Kontos im Vergleich zur historischen Aktivität deines Kontos plötzlich abnimmt.
Wenn ein ungewöhnlicher Rückgang der Metrik-Aktivität festgestellt wird, wirst du auf verschiedene Weise benachrichtigt:
E-Mail an den Kontoinhaber, die Administratoren und Manager
In-App-Benachrichtigung
Oben auf der Registerkarte Home
Auf der Registerkarte Flow neben dem Titel des betroffenen Flows
In der Seitenleiste des Flow Builders, wenn du auf den Flow Trigger klickst
Alarme verwerfen oder unterdrücken Alarme verwerfen oder unterdrücken
Wenn der Rückgang der Aktivität erwartet wird oder bereits untersucht wird, kannst du die Warnungen abweisen oder unterdrücken, damit sie nicht in deinem Konto angezeigt werden.
Wenn du eine Warnung ignorierst, verschwindet die Nachricht, bis sie erneut ausgelöst wird.
Das Unterdrücken eines Alarms verhindert, dass der Alarm für diese Metrik erneut ausgelöst wird, bis die angegebene Zeitspanne verstrichen ist.
Um einen Alarm zu löschen:
Wenn du dich auf der Registerkarte Home befindest, navigiere zu dem betroffenen Flow, indem du in der Metrik-Warnung auf Betroffenen Flow anzeigen klickst. Andernfalls navigierst du auf der Registerkarte " Flow " zu dem betroffenen Flow.
Klicke auf den Auslöser des Flusses.
Klicke in der Seitenleiste der Auslösereinstellungen auf " Entlassen" .
Um einen Alarm zu unterdrücken:
Wenn du dich auf der Registerkarte Home befindest, navigiere zu dem betroffenen Flow, indem du in der Metrik-Warnung auf Betroffenen Flow anzeigen klickst. Andernfalls navigierst du auf der Registerkarte " Flow " zu dem betroffenen Flow.
Klicke auf den Auslöser des Flusses.
Klicke auf den Pfeil neben der Schaltfläche " Entlassen" .
Klicke auf eine der folgenden Optionen:
30 Tage lang unterdrücken
60 Tage lang unterdrücken
120 Tage lang unterdrücken
Unterdrücken für 365 Tage
Nachdem du eine Unterdrückungsoption ausgewählt hast, erscheint eine Erfolgsmeldung mit dem Datum, an dem die Unterdrückung abläuft. Wenn nach Ablauf der Unterdrückung immer noch ein Rückgang der Aktivität festgestellt wird, werden weiterhin Alarme ausgelöst, bis du sie wieder unterdrückst.
Behebe einen plötzlichen Rückgang der Aktivität Behebe einen plötzlichen Rückgang der Aktivität
Ein plötzlicher Rückgang der Aktivität kann zwar beunruhigend sein, aber es gibt einige gängige Erklärungen für dieses Phänomen. Zu den spezifischen Ursachen für deinen E-Commerce-Shop gehören:
Wartungsarbeiten an deinem Laden oder dem Server, auf dem dein Laden gehostet wird
Vorübergehende Serverausfälle für deine E-Commerce-Plattform
Überprüfe die Einstellungen deines Ladens oder die internen Protokolle auf geplante Wartungsarbeiten. Wenn du auf einer kostenpflichtigen Plattform wie Shopify oder BigCommerce gehostet wirst, überprüfe die öffentlich zugängliche Statusseite, um Informationen über Serverausfälle und Ausfallzeiten zu erhalten. Statusseiten bestehen in der Regel aus der Haupt-URL des Dienstes, der die Status-Subdomain vorangestellt ist, wie in den folgenden Beispielen:
Für die Ursachen, die spezifisch für Klaviyo sind, überprüfe die folgenden Abschnitte. Klicke auf den Abschnitt, der für dein Problem relevant ist, um mehr zu erfahren.
Hast du kürzlich zu einer anderen E-Commerce-Plattform gewechselt? Hast du kürzlich zu einer anderen E-Commerce-Plattform gewechselt?
Wenn du auf eine andere E-Commerce-Plattform umsteigst, musst du die Metrik, mit der du deinen Flow ausgelöst hast, auf die Metrik deiner neuen E-Commerce-Plattform aktualisieren. Wenn du z.B.BigCommerce von zu Shopify wechselst, kann es sein, dass der bestehende Fluss deines Kontos immer noch so eingestellt ist,BigCommercedass er die Metrik für platzierte Aufträge Shopifyvon und nicht die Metrik für platzierte Aufträge von verwendet.
In den folgenden Leitfäden findest du weitere Unterstützung:
Für Shopify und BigCommerce, hast du das Thema deines Ladens geändert? Für Shopify und BigCommerce, hast du das Thema deines Ladens geändert?
Für einige Metriken, wie z.B. " Viewed Product" und " Added to Cart" , musst du Code-Fragment in die Dateien deines Ladenthemas installieren. Wenn du das Theme deines Ladens geändert hast, stelle sicher, dass du dieses Code-Fragment neu installierst.
Informationen zu Viewed Product findest du in den Einrichtungsanleitungen für diese Integration:
Für "In den Warenkorb" siehe diese Artikel:
Verwendest du eine benutzerdefinierte oder eine Drittanbieter-Integration? Verwendest du eine benutzerdefinierte oder eine Drittanbieter-Integration?
Obwohl Klaviyo Ressourcen für die Entwicklung von benutzerdefinierten und Drittanbieter-Integrationen bereitstellt, werden diese Arten von Integrationen ohne direkte Beteiligung von Klaviyo erstellt und verwaltet. Wenn du Probleme mit einer solchen Integration hast, kontaktiere bitte dein Entwicklungsteam oder das Support-Team, das mit der Integration des Drittanbieters verbunden ist, um weitere Unterstützung zu erhalten.
Weitere Informationen zu API Aufrufen findest du in unserem Artikel über die ersten Schritte mit Klaviyo API .
Ist deine E-Commerce-Integration in Klaviyo aktiviert und konfiguriert? Ist deine E-Commerce-Integration in Klaviyo aktiviert und konfiguriert?
Es gibt ein paar häufige Szenarien, die dazu führen können, dass eine zuvor funktionierende Integration nicht mehr funktioniert:
Wenn du eine kostenlose Testversion für deine E-Commerce-Plattform verwendet hast und diese abgelaufen ist.
Wenn sich die URL für deinen Laden geändert hat, aber nicht in Klaviyo aktualisiert wurde.
Wenn du deine Integration neu installiert, aber nicht vollständig konfiguriert hast.
Wenn du eine der vorgefertigten Integrationen von Klaviyo verwendest, befolge diese Schritte, um sicherzustellen, dass deine E-Commerce-Integration installiert und aktiviert ist:
Wähle die Registerkarte Integrationen .
Suche nach dem Namen deiner E-Commerce-Plattform.
Vergewissere dich, dass die Integration in der Spalte Status als aktiviert aufgeführt ist.
Wenn deine E-Commerce-Integration nicht als aktiviert aufgelistet ist, suche nach der Einrichtungsanleitung im Klaviyo Help Center , um weitere Anweisungen zu erhalten.
Wenn deine E-Commerce-Integrationen aktiviert sind, wähle sie aus, um ihre Konfiguration anzuzeigen.
Überprüfe den Inhalt der Konfigurationsseite. Das hängt von der Integration ab, vergewissere dich, dass die richtigen Informationen für die Felder, die sich auf deine Laden-URL oder deine Anmeldedaten beziehen, eingegeben wurden.
Korrigiere ggf. die Informationen auf der Einstellungsseite und klicke unten auf der Seite auf Update Einstellungen oder Verbinden .
Benutzt du eine Firewall oder Sicherheitssoftware auf deinem Server? Benutzt du eine Firewall oder Sicherheitssoftware auf deinem Server?
Wenn du eine Firewall oder Sicherheitsvorkehrungen wie Sucuri, Cloudflare oder etwas Ähnliches hast, kann dies versehentlich die Kommunikation zwischen Klaviyo und deinem Laden blockieren oder die Geschwindigkeit und die Menge der Daten, die synchronisiert werden können, einschränken.
Da Klaviyo dynamische IPs verwendet, gibt es keine Reihe von IPs, die du auf die Whitelist setzen kannst. Stattdessen solltest du den User Agent von Klaviyo auf die Whitelist setzen, und zwar: Klaviyo/1.0
Wenn du dir nicht sicher bist, wie du Klaviyo auf die Whitelist setzen kannst, schaue bitte in der Dokumentation deiner Sicherheitssoftware nach, wie du einen User Agent auf die Whitelist setzen kannst.
Lesen Sie unsere Anleitungen zur Fehlersuche für bestimmte Metrik Lesen Sie unsere Anleitungen zur Fehlersuche für bestimmte Metrik
Wenn du deine Lösung in den vorherigen Abschnitten nicht finden konntest, findest du in diesen Artikeln weitere Schritte zur Fehlersuche für bestimmte Metrik:
Zusätzliche Ressourcen Zusätzliche Ressourcen
Lerne, wie du bestimmte Arten von Flow beheben kannst:
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