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Set up and update your WhatsApp display name so customers see your business name instead of your phone number.
Get started with connecting your WhatsApp Business account to Klaviyo. You can automatically reach out to customers via WhatsApp at key points in their customer journey.
Find out where and how to get a phone number to use for WhatsApp. There are a few options for how you can do this:
We strongly recommend completing Meta Business verification as a best practice when setting up WhatsApp Business.
Understand how WhatsApp display names work, where they appear, and when they become visible to customers.
Learn how to create a sign-up form that retargets your existing email subscribers to ask them if they want to sign up for WhatsApp marketing. Collecting WhatsApp opt-ins from your email subscribers enables you to engage across multiple channels and tailor messages based on subscriber preferences to create more personalized experiences.
Learn how to create segments that will level up your WhatsApp marketing strategy. Segmentation allows you to better understand your audience and send targeted messages in Klaviyo.
Learn how you can collect consent to send WhatsApp messages, including what methods are available and best practices for doing so.
See how to upload a CSV of your WhatsApp subscribers into Klaviyo. Importing WhatsApp consent is an essential part of migrating providers and consolidating your marketing tech stack. Once this consent is in Klaviyo, you can start messaging your WhatsApp audience from around the globe.
Learn about WhatsApp keywords, including how compliance and subscribe keywords work, and how autoresponders and notifications function within WhatsApp message flows.
Learn about WhatsApp double opt-in, which helps you collect explicit consent from subscribers to receive WhatsApp messages from your business.
Create a Click-to-WhatsApp ad that automatically adds new WhatsApp subscribers to your Klaviyo list using a Subscribe keyword.