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Customer Agent APIs (Beta)
Use Klaviyo’s Customer Agent APIs (beta) to configure your agent, inspect conversations, pull performance reports, and run the agent for one turn over HTTP, all using JSON:API conventions and a single `agents`-scoped private API key.
Managing Customer Agent settings
Learn how to ensure shopper inquiries are handled smoothly by selecting a handoff method for your Customer Agent. A handoff occurs when Customer Agent can’t resolve an inquiry and needs to escalate the conversation to a human support agent.