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Understanding transactional messages

Learn what it means for a message to be considered transactional, including what to include (and not include) in the message.

Understanding explicit vs. implicit consent

Learn more about the different types of consent (explicit vs. implicit) in Klaviyo and who you can or cannot email. Being able to email a subscriber basically boils down to having the proper consent.

Understanding how third-party cookie updates affect Klaviyo tracking

Learn what’s changing in data privacy as of July 2021 and how these updates affect Klaviyo web tracking.

How to comply with data privacy laws

Learn some some best practices for complying with data protection regulations in your marketing.

Understanding the account verification check

Learn about Klaviyo's account verification check, which occurs for new accounts to prevent suspicious sending behavior or misuse of the Klaviyo platform.

Understanding compliant lists

Learn about Klaviyo's regulations around the types of lists allowed to be uploaded to the platform. Before uploading a list, consider whether the list has engaged users and complies with our Terms of Service.

Understanding Klaviyo's anti-abuse and campaign performance monitoring

Learn about Klaviyo's anti-abuse and campaign performance monitoring, and key performance metrics to focus on.

How to get your full email header

Learn what an email header is and how to get it depending on your inbox provider.

Understanding suspicious templates in Klaviyo

Learn about Klaviyo's abuse prevention system, and what to do if your template is suspicious.

How to manage open tracking

Learn how to stop recording email opens in Klaviyo, at the account level or for individual recipients, to help you comply with regulations, such as the CNIL and Garante guidance, that require consent before recording opens.

Email tracking pixel regulations (CNIL, Garante, and beyond): Managing your open tracking settings

Learn what data Klaviyo's tracking pixel records, how to manage your open tracking settings, and how to send a transitional email and record recipients' responses in light of guidance from regulations like France's CNIL and Italy's Garante.

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