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Learn how to enable the BigCommerce integration in Klaviyo, add Viewed Product tracking, and confirm that all onsite tracking is working properly for your store.
Learn what data is synced to Klaviyo when you integrate with your BigCommerce store, such as order and customer data, and how to access it in Klaviyo.
Learn how to sync BigCommerce email subscribers to a Klaviyo list.
Learn how to disable different types of notification emails sent by BigCommerce. If you are currently sending certain emails with BigCommerce - such as abandoned cart or order status emails - and plan to start sending them via Klaviyo, you will need to disable these emails in BigCommerce to avoid sending them twice.
Learn how to remove Klaviyo onsite tracking from your BigCommerce site. Onsite tracking encompasses both Active on Site and Viewed Product tracking.
Learn how to message BigCommerce customers by storefront. If you are using BigCommerce Multi-Storefront (MSF), Klaviyo syncs a property called Channel ID with each order event that tells you which storefront a customer interacted with. This information is added to Klaviyo profiles, and can be used to segment customers in Klaviyo and send them targeted messaging.
Learn how to add a Klaviyo embed form to your BigCommerce site, which requires creating the form in Klaviyo, and then pasting it's embed code to your site’s files where you want it to appear (e.g., the footer).
Learn how to create an Added to Cart event for BigCommerce that tracks when a customer adds an item to their cart and can trigger an abandoned cart flow. Added to Cart events do not automatically track when you integrate with BigCommerce; you must first add (and potentially modify) a JavaScript snippet (included in this guide) to your BigCommerce theme files.
Learn how to add a link to an email that applies an item to a BigCommerce cart. If you are prompting someone to view and purchase a specific product, such as a sale item, you can provide a link that they can click to add the item to their shopping cart.
Learn how to embed a sign-up form on your BigCommerce confirmation page to collect additional information from customers after they finish the checkout process. These recent customers are already interested in your brand, so the confirmation presents a great opportunity to further engage with them.
Learn how to stop collecting SMS consent at checkout for BigCommerce.