You will learn
Learn what data is synced from Wix to Klaviyo, how to view it, and what properties Wix events contain. Additionally, learn how to view your Wix data in Klaviyo.
Before you begin
If you have not already, read our article on getting started with Wix for step-by-step instructions on how to integrate your store before continuing with this article.
How to view your data
To check on the data sync from Wix to Klaviyo:
- In your Klaviyo account, click on your company or organization name in the bottom left hand corner, then click Integrations.
- Select Wix on the list of Enabled Integrations.
- Select the Data tab at the top.
Here, you’ll see recent data synced from Wix to Klaviyo, and a sync progress bar for your historical data sync.
If you are experiencing issues with your sync, you can select Restart Import here to restart the historical data sync.
Data synced from Wix
The data synced from Wix to Klaviyo includes:
- Known site visitors tracked as Active on Site events (if you left the onsite JavaScript setting checked)
- Email subscribers (if you chose to add them to a Klaviyo list)
- Customer information associated with order events
- Your Wix catalog
- The following events:
- Abandoned Checkout
- Placed Order
- Ordered Product
- Refunded Order
- Canceled Order
- Fulfilled Partial Order
- Fulfilled Order
Customer information details
Customer profile information syncs from Wix to Klaviyo with the following properties:
- First name
- Last name
- Email address
- Phone number
- City
- Zip code
Catalog item details
Catalog items sync from Wix to Klaviyo with the following properties:
- Item name
- Item ID
- Item description
- Item price
- SKU
- URL
- Image URL
- Inventory quantity
- Category
- Published
- Variants
Synced events and their properties
Abandoned Checkout
Note that there is no historical sync of Abandoned Checkout events, only a sync going forward from the time you integrate.
An Abandoned Checkout event will be triggered when a visitor is either logged in, or has entered their email and continued with checkout, then leaves the cart abandoned for 1 hour.
The top-level properties of the event in Klaviyo are:
- $value
Total amount in the cart - Items
Items included in the order - Collections
Collections linked to the items included in the order - Item count
Total number of items included in the order - Discount codes
Discount codes applied to the order - Total discounts
Total discount amount
Placed Order
The top-level properties of the event in Klaviyo are:
- $value
Total amount for the order - Items
Items included in the order - Collections
Collections linked to the items included in the order - Item count
Total number of items included in the order - Discount codes
Discount codes applied to the order - Total discounts
Total discount amount - Source name
Source of the order (WEB, POS, etc.)
Ordered Product
The top-level properties of the event in Klaviyo are:
- $value
Total amount for the order - Name
Name of the product ordered - SKU
Product SKU - Product ID
Product identifier - Quantity
Number of products (always 1) - Collections
Collections linked to the product
Refunded Order
The top-level properties of the event in Klaviyo are:
- $value
Total amount for the order - Items
Items included in the order - Collections
Collections linked to the items included in the order - Item count
Total number of items included in the order - Discount codes
Discount codes applied to the order - Total discounts
Total discount amount
Canceled Order
The top-level properties of the event in Klaviyo are:
- $value
Total amount for the order - Items
Items included in the order - Collections
Collections linked to the items included in the order - Item count
Total number of items included in the order - Discount codes
Discount codes applied to the order - Total discounts
Total discount amount
Fulfilled Order
The top-level properties of the event in Klaviyo are:
- Fulfillment status
Fulfillment status of the order, will always be “Fulfilled” because if the order is unfulfilled this event will not be created, and if the order is partially fulfilled a “Fulfilled Partial Order” event will be created instead
Fulfilled Partial Order
The top-level properties of the event in Klaviyo are:
- Fulfillment status
Fulfillment status of the order, will always be “Partially Fulfilled” because if the order is unfulfilled this event will not be created, and if the order is fully fulfilled a “Fulfilled Order” event will be created instead