You will learn
Learn what data is synced from Dutchie POS to Klaviyo, how to view it, and what properties Dutchie events contain. Additionally, learn how to view your Dutchie data in Klaviyo.
Before you beginBefore you begin
If you have not already, read our article Getting started with Dutchie POS for step-by-step instructions on how to integrate, and other considerations, before continuing with this article.
Data synced from Dutchie POS to KlaviyoData synced from Dutchie POS to Klaviyo
To check on the data sync from Dutchie POS to Klaviyo:
- In your Klaviyo account, select Analytics > Metrics.
- At the top, filter by Dutchie.
Here, you’ll see a list of order events synced from Dutchie POS to Klaviyo.
The data synced from Dutchie to Klaviyo includes:
- Profile information associated with order events.
- Your Dutchie catalog.
- The following order events:
- Placed Order
- Ordered Product
Customer information details
Klaviyo will only sync profiles that have an email address. We recommend turning on the setting Require email address for guest checkout in Dutchie Ecommerce, which can be found under Settings > Options > Checkout. The email address will sync to Dutchie POS.
Customers consenting to email marketing during an ecommerce checkout are not synced to Dutchie POS, and thus no profiles synced from Dutchie POS to Klaviyo will have explicitly consented to your email marketing. Klaviyo will mark synced profiles from Dutchie as Never Subscribed in Klaviyo. Profiles marked as Never Subscribed can technically receive emails, though they have not provided explicit consent.
Customer profile information syncs from Dutchie to Klaviyo with the following properties:
- phone_number
- first_name
- last_name
- dateOfBirth
- Dutchie createdAtLocation
- Dutchie creationDate
- Dutchie customerId
- Dutchie customerType
- Dutchie isLoyaltyMember
- Dutchie lastModifiedDateUTC
- Dutchie status
Catalog item details
For catalog items, Klaviyo cannot capture the Product URL from Dutchie. It is recommended to style the product as unlinked. You can choose to manually add product links, or links to anywhere on your site, to your emails.
Catalog items sync from Dutchie to Klaviyo with the following properties:
- Catalog Image
- Catalog Description
- Inventory
- Catalog Category
- Additional Metadata, including:
- strain
- brandName
- strainType
Synced events and their properties
Placed OrderPlaced Order
The Placed Order event syncs from Dutchie POS to Klaviyo with the following properties:
- OrderId
- items
- transactionType
- locationName
- $event_id
- $value
Ordered Product
The following properties will only be received if they have been added in Dutchie POS Backoffice catalog. It is recommended to review the catalog to ensure all information is complete.
The Ordered Product event syncs from Dutchie POS to Klaviyo with the following properties:
- strain
- strainType
- brandName
- transactionId
- productId
- totalPrice
- quantity
- unitPrice
- unitCost
- packageId
- sourcePackageId
- totalDiscount
- unitId
- unitWeight
- unitWeightUnit
- flowerEquivalent
- flowerEquivalentUnit
- discounts
- taxes
- returnDate
- isReturned
- returnedByTransactionId
- returnReason
- batchName
- transactionItemId
- locationName
- vendor
- isCoupon
- customerId
- transactionDate
- $event_id
- $value