You will learn
Learn what data syncs from Thanx to Klaviyo and where to view it. This includes information related to placed orders and customer profiles.
If you have not already, read our guide on getting started with Thanx for instructions on integrating, before continuing with this article.
How to view your dataHow to view your data
To view your Thanx data:
- Click the Analytics dropdown in the left-hand navigation sidebar.
- Select Metrics. Here, you can view all of the metrics in your account. Filter by Thanx to view your Thanx metrics.
- Click on Placed Order to view detailed metric info.
Synced metrics
Thanx sends 2 types of purchase payloads:
- Data Sharing - sent if the webhook consumer qualifies for data sharing
- No Data Sharing - sent if the webhook consumer does not qualify for data sharing
No data sharing payloads are sent, for example, for mall merchants with locations that have not yet opted into data sharing.
Placed Order
This event occurs when a customer placed an order through your Thanx loyalty program. You can filter and target Placed Order events based on the following criteria:
-
Purchase ID
Unique identifier for the purchase -
Merchant ID
Unique identifier for the merchant -
Order ID
The ID for the order -
Order Provider
The system that accepted the order -
Merchant Name
Name of the merchant -
Location ID
Unique identifier for location of purchase -
Location Name
Name of the location where the purchase was made -
Location
Additional information about the location including location ID and address -
Items
Details about what was purchased
Synced guest data
In addition to the metrics Klaviyo syncs from Thanx, Klaviyo will also create a unique profile for every customer that we sync, which includes their first name, last name, and email address.
Please note that we do not sync email nor SMS consent from Thanx. We recommend uploading consent or integrating with another platform that syncs consent in order to reach your Thanx customers.