You will learn
Learn how to build segments with AI built directly into Klaviyo’s segment builder. This tool accepts natural language inputs (i.e., normal phrases and sentences) and converts them into a Klaviyo segment.
This feature is only available for paid Klaviyo accounts.
How to define segments with AI
This assistant creates segments using generative AI technology, however you are still responsible for the final segment definition.
- Navigate to Audiences > Lists & segments.
- Click Create List / Segment.
- Add a name for your segment.
- Type out a sentence or phrase describing your desired segment directly in the condition selector. Not sure what to try? Start with the examples below.
- After entering your desired prompt, select the option in the dropdown under Define with AI or hit Enter on your keyboard.
- You can edit individual conditions manually, or by selecting the Define with AI option when expanding a condition.
- To start again with a new prompt, delete the generated conditions.
Example prompts
Not sure where to start? Try these sample inputs to see how the tool works:
- Engaged profiles last 30 days
- Unengaged profiles last 365 days
- Someone who has viewed a product and not made a purchase in the last 60 days
- Someone who has started checkout or viewed a product but never placed an order
- Everyone who lives within 100 miles of Boston, MA
Additional resources
Advanced segmentation reference