Change Your Account Email and Password

read
Last updated at:

Overview

In your Account Settings, you have the ability to:

  • Change the email address associated with your account
  • Change your password
  • Change the first and last name associated with your account

In this article, you will learn how to access this page to change the password for your account.

Change Your Email and Password

To navigate to your Account Settings, click the account dropdown next to your profile image in the upper right and select Account.

account_dropdown.png

Then, select Contact Information > Personal.

To change the email address for your account, fill in the box labeled New Email with the updated email address. Check that this information is correct and click Update Email.

change_email.png

To change your password, fill in the boxes below New Password and Current Password by typing in your new and current password. When you have checked to make sure all information is accurate, click Change Password.

account_change_password.png

Reset a Forgotten Password

If you have forgotten your password and are locked out of your account, you will have to reset the password via the Klaviyo login page. Select Forgot your password?

forgot_password.png

Next, you will be instructed to enter the email address associated with your account. Once you have done so, select Send a Password Reset Email.

forgot_password_2.png

Klaviyo will send an email to that address with a link to reset your password. Navigate to that email and click the password reset link. Then, create and save your new password to regain access to your account.

Note that, if you do not see a password reset email in your inbox, check your spam and promotional tabs as well. In some cases, these emails may land there instead. 

Additional Resources

x
Was this article helpful?
31 out of 78 found this helpful