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How to choose your upgrade preference
Find out how to change to a different billing upgrade preference for messages: automatically upgrade, use flexible sending, or none (to manually upgrade).
How to request a premium success and support package
Learn how to request a different support and success package. Klaviyo offers 3 tiers for support and success:
Understanding your account usage
Learn how to review your account usage in Klaviyo. For all non-contracted accounts (including those using shared billing), the Account usage tab breaks down the usage of each plan for that account; e.g., how many emails and SMS you’ve sent.
How to add or change a plan in Klaviyo
Learn how to manually upgrade or downgrade your Klaviyo billing plan.