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Learn which internet browsers and versions are supported when accessing Klaviyo.

If you have trouble accessing Klaviyo, check that you’re using an up-to-date supported browser and that JavaScript is enabled.

Browser support policy

Klaviyo supports versions of the following internet browsers from the past 2 years:

  • Chrome
  • Edge
  • Firefox
  • Opera
  • Safari

Most operating systems include compatible browsers (e.g., Windows 10 has Edge).

You may be unable to use Klaviyo if you:

  • Are on an older version of the above browsers
  • Use a browser not listed
  • Use extensions that change how your browser displays content or identifies itself to websites (its user agent)
  • Have disabled JavaScript in your browser

Keep your browser up to date to get the latest browser features and security updates.

How to check which version of a browser you have

Use the instructions below to check which browser version you have:

If your browser version is 2 years or older, update your browser, then reopen Klaviyo.

If you still see “Your browser is not supported” in an up-to-date supported browser, check that JavaScript is enabled, then open Klaviyo again.

Connection security

Klaviyo requires that browsers support a security standard called transport layer security (TLS), specifically TLS 1.2. This ensures that a browser uses reasonable security when connecting to the Klaviyo app, hosted pages, or any other content hosted and managed by Klaviyo.

Up-to-date versions of Google Chrome, Mozilla Firefox, Apple Safari, Opera, and Microsoft Edge will support this without any extra steps.

Additional resources

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