Using Klaviyo in Wix vs. klaviyo.com
You will learn
Learn how the Klaviyo experience inside Wix relates to your account at klaviyo.com, and where to go for tasks the embedded app does not cover.
Is this a different Klaviyo account?
No. The app creates (or connects to) a real Klaviyo account. Everything you build inside Wix (lists, forms, automations, campaigns) lives in that account. It is fully visible if you sign in at klaviyo.com.
How do I open my account at klaviyo.com?
- In the Wix app, click Go to Klaviyo.com on the dashboard. If you already have a Klaviyo login, this opens klaviyo.com.
- If prompted, click Create your Klaviyo login. Klaviyo sends an email to your inbox with a link to set your password. Open that email, follow the link, and create your password. You can then sign in at klaviyo.com to access the same account you use in Wix.
I already use Klaviyo. What do I see when I install the app?
The embedded app is available for new installs. If your Klaviyo account is already connected to this site through the Wix integration, the app sends you to klaviyo.com instead of the embedded dashboard. You do not need to create another account. If prompted, click Log in to Klaviyo to connect Wix. If this site is not connected and you see the welcome screen, click Connect Wix to your existing account.
Where do I manage individual subscriber profiles?
Manage individual contacts in the contact list in your Wix dashboard. Or sign in at klaviyo.com for Klaviyo's full profile, list, and segment tools.
Why is the app in English?
The app is available in English only. If your Wix dashboard uses another language, the app still shows English.
What happens if I uninstall the app?
When you remove the app from your Wix site, Wix disconnects. Your Klaviyo account, profiles, and saved marketing content remain. New site data does not sync until you reconnect. If you reinstall, the app asks you to connect your account. Click Connect Klaviyo, log in to Klaviyo in the new tab, and allow access.
What do I use klaviyo.com for?
Use klaviyo.com to browse and edit profiles, build segments and multi-step automations, and manage SMS and other channels. The app links you to the right place when a task needs the full platform.
To set up a branded sending domain, go to klaviyo.com. Click your company name in the bottom left corner, select Settings, and choose Domains. Select Add domain and follow the steps. For details, see How to set up a branded sending domain.
Do emails I send here count toward the same limits as klaviyo.com?
Yes. It is one account, so sends and live automations count together regardless of where you created them.