Organize templates with folders

You will learn

Use folders in Klaviyo's template library to organize your saved email templates into a structure that matches how your team works — by brand, campaign type, season, or any other grouping. Organized templates are faster to find and reuse, which saves time every time you build a new email.

Before you begin

• Folders are available on the Email: saved tab of the template library only. The Email library tab does not support folders.
• You must have a Content Creator, Campaign Coordinator, Manager, Admin, or Owner role to create, rename, move, or delete folders. The Analyst role does not provide access to the template library.
• Folders can be nested up to 10 levels deep.
• Folder names have a maximum length of 255 characters.
• Estimated time: under 1 minute to create a folder and move templates into it.
• The steps below use Gallery view, which displays templates and folders as cards. Select the grid icon beside Sort by to switch to this view.

Overview

Folders let you group your saved templates however makes sense for your team. You can:

• create new folders and nest them inside one another,
• move templates into folders using drag-and-drop or the action menu,
• move entire folders inside other folders,
• rename or delete folders you no longer need, and
• select multiple templates and folders at once to move or delete them in bulk.

At the root level of Email: saved, with no search or filters applied, only templates that haven't been placed in a folder are shown, so your workspace stays uncluttered as you organize. Searching from this level looks across all folders. Searching inside a folder looks within that folder and its subfolders. Return to Email: saved to search all saved templates.

Set it up

Create a folder

1. Navigate to Content > Templates and open the Email: saved tab.
2. Click Create > New email folder.
3. In the Create email folder modal, type a name for your folder.
4. Click Create. The new folder appears as a card in the template grid.

Tip: To create a subfolder, first double-click an existing folder to open it, then repeat steps 2–4 above. You can nest folders up to 10 levels deep.

Warning: If you are already at the maximum folder depth (10 levels), Klaviyo displays Folder nesting limit reached when you try to create a subfolder. Move up to a shallower level before creating a new folder.

Move a template into a folder

Using drag-and-drop:

1. Click and hold a template card.
2. Drag it onto any folder card. The folder card highlights when you're positioned over it.
3. Release to drop the template into the folder. The template disappears from the current view and is now inside the folder.

Using the action menu:

1. Click the ··· (more) menu on a template card.
2. Select Move.
3. In the move dialog, browse or search for the destination folder. Use Recent for recently updated folders, or Email: saved to browse from the top level.
4. Click the destination folder, then click Move.

Tip: When you open a folder with no subfolders in the move dialog, click Create folder to create a subfolder. After creating it, select it and click Move.

Move a folder into another folder

You cannot move a folder into itself or one of its subfolders, or make the folder structure exceed 10 levels.

1. Click the ··· (more) menu on a folder card.
2. Select Move.
3. Choose the destination folder in the Move modal, then click Move.

To move a template or folder back to the root level instead, select the Email: saved tab in the move dialog without opening a destination folder, then click Move. If you are already browsing inside a folder in the dialog, click Email: saved in the breadcrumb first.

Move or delete multiple items at once

You can select up to 50 templates and folders in total. Only empty folders can be deleted, and deletion cannot be undone.

1. Click any template or folder card to select it. The card is highlighted.
2. Use Cmd/Ctrl+click to add or remove individual cards from your selection. Use Shift+click to select a range of templates or a range of folders. Clicking another card without a modifier key replaces your selection.
3. A bulk action bar appears at the bottom of the screen showing how many items are selected.
4. Choose an action in the bulk action bar:
   • Move: Choose a destination folder, then click Move.
   • Delete: Click Delete again in the confirmation dialog.

Tip: Press Escape to clear your selection at any time.

Rename a folder

1. Click the ··· (more) menu on a folder card.
2. Select Rename.
3. Update the folder name in the modal and click Rename.

Delete a folder

Warning: You cannot delete a folder that still contains templates or subfolders. Move or delete all items inside the folder first. Deletion cannot be undone.

1. Click the ··· (more) menu on a folder card.
2. Select Delete.
3. Confirm the deletion in the modal.

Navigate between folders

• Double-click any folder card to open it. The URL updates to reflect the current folder (e.g., /templates/list/folder/{folder-id}).
• A breadcrumb trail appears at the top of the template grid when you're inside a folder. Click any breadcrumb to jump back to that level.
• Click Email: saved in the breadcrumb to return to the root view.