How to edit or reschedule a campaign

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Learn how to edit or reschedule a scheduled campaign. You can edit both scheduled and draft campaigns; however, this article only focuses on scheduled campaigns.

You cannot edit a campaign or the campaign’s name once it’s been sent. 

Edit a scheduled campaign

If the campaign is scheduled to send in 15 minutes or less, you must reschedule the campaign for a later time before you are able to edit it. 

Make edits to a scheduled campaign by following the steps below:

  1. Navigate to the Campaigns tab
  2. Put your mouse cursor over the campaign you wish to change 
  3. Click Pause and Edit 
  4. Confirm that you want to edit the campaign in the modal that pops up
    • Note: if a campaign is set to send within 30 minutes, editing may delay the campaign 
  5. Navigate through the campaign creation wizard
  6. Make your updates
  7. Choose your scheduled time
  8. Click Schedule
    • Note: If you do not schedule the campaign again, it will remain in draft mode and will not send at the original send time. 
    • If you do not finish editing and rescheduling your campaign, Klaviyo will notify you of this 24 and 3 hours before the original scheduled time. 

Hovering over the scheduled campaign to reveal the Pause and Edit button

Reschedule a campaign

Campaigns can only be rescheduled if they are scheduled for more than 15 minutes from the current time. 

You cannot update the timezone when rescheduling campaigns. 

To reschedule a campaign, follow these steps:

  1. Locate the campaign you want to reschedule
  2. Click the three vertical dots on the right-hand side 
  3. Click Reschedule
  4. Choose the new date and time
  5. Click Schedule

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