You will learn
Learn how to access a flow’s changelog and what it displays.
A flow’s changelog allows you to see what’s changed when it happened and who made the change. This makes it easier to troubleshoot issues in a flow and gives you insight into the flow’s history and how it evolved over time.
Access a flow’s changelog
- Head into the specific flow you want to review.
- Click Manage Flow in the upper right.
- In the dropdown menu, click View Flow History.
- View the Flow History panel (i.e., the changelog) on the right-hand side of the screen.
Information in the changelog
The changelog shows you exactly how your flow changed, including:
- What changed
- Who made the change
- When the change took place (date and time in your account’s timezone)
This changelog tracks the flow itself (such as when the flow was created) as well as the following actions and components:
- Trigger
- Profile filters and trigger filters
- Email, SMS, and push notification messages
- Update profile property actions
- Time delays
- Conditional splits and trigger splits
- Webhooks
It records when any of these items were created, updated, or deleted.
If a user on the account made the change, you’ll see their name displayed. If someone at Klaviyo logged into your account and made the change, you’ll see that it was made by Klaviyo Staff.
A cloned flow’s activity will not appear in the original flow’s changelog. Further, a cloned flow will not contain the full history of the original flow; however, you will see a message saying Created from clone of [Original Flow].
Understanding what’s changed
If a component is updated, click View Details to see how it was altered. You will see what the item looked like before and after the change took place.
Yon can also click on any item in the changelog to highlight that component in the flow and open it’s settings in the left-hand side. (This will not work if the component was deleted since that item will no longer exist in the flow.)
Filter the changelog
The changelog shows the last 1,000 events, so filtering can help you to quickly find a specific change to your flow.
- Click Filters in the upper right corner.
- Add any of your desired filters:
- Items (i.e., the updated components)
- Activities (i.e., created, updated, deleted)
- User
- Time range
Additional resources
- Troubleshooting a Flow
- How to preview a flow trigger setup
- Understanding how contacts move through a flow