How to update your industry and vertical in Klaviyo

Estimated 2 minute read
|
Updated Nov 14, 2024, 4:37 PM EST
You will learn

You will learn

Learn how to view and edit your business' industry and vertical in Klaviyo. Your Klaviyo account should always accurately reflect your business’ industry and vertical.  

You can only update your industry or vertical 2 times every 30 days. 

Access your industry and vertical

Access your industry and vertical

  1. Select your organization name in the bottom left corner.
  2. Click Setting.
    The Settings button being selected from the account menu in the bottom left corner of Klaviyo.
  3. Select Organization along the left-hand side menu.
    The Organization tab selected on the left-hand navigation of the Account settings page within Klaviyo.
  4. Scroll to the bottom of the page to the section on your Industry information.
    The Industry Information menu on the Organization settings page within Klaviyo showing where you can choose an Industry and Vertical for your account.
Change your industry

Change your industry

To change the industry associated with your account:

  1. Click into the dropdown under Industry and select 1 of the following options:
    • Ecommerce, Apparel & Accessories
    • Ecommerce, Automotive
    • Ecommerce, Electronics
    • Ecommerce, Food & Beverage
    • Ecommerce, Hardware & Home Improvement
    • Ecommerce, Health & Beauty
    • Ecommerce, Home & Garden
    • Ecommerce, Jewelry
    • Ecommerce, Mass Merchant
    • Ecommerce, Office Supplies
    • Ecommerce, Specialty
    • Ecommerce, Sporting Goods
    • Ecommerce, Toys & Hobbies
    • Non-Ecommerce
      • Agency, Marketing, and Consulting
      • Banking, Finance, and Insurance
      • Events & Entertainment
      • Education
      • Travel
      • Non-Profit
      • Politics & Government
      • Real Estate & Construction
      • Restaurants
      • Software / SaaS
      • Telecommunications
      • Travel
      • Others
  2. Click Save to update your information.
Change your vertical 

Change your vertical 

You can only select a vertical if you are within 1 of the following ecommerce industries:

  • Apparel and accessories
  • Electronics
  • Health and beauty
  • Home and garden
  • Specialty

To change the vertical:

  1. Select the dropdown under Vertical and choose 1 of the following options:
    • For Ecommerce, Apparel & Accessories:
      • Footwear
      • Hats
      • Activewear
      • Fast Fashion
      • Maternity and children's clothes
      • Swimwear
      • Other
    • For Ecommerce, Electronics:
      • Phone carriers
      • Photography equipment and services
      • Other
    • For Ecommerce, Health & Beauty:
      • Skincare
      • Haircare
      • Fragrance
      • Makeup
      • Dental products
      • Eyewear
      • Fitness and wellness
      • Supplements
      • Other
    • For Ecommerce, Home & Garden:
      • Bedding
      • Furniture
      • Other
  2. Click Save to update  your information.
Additional resources

Additional resources

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